Support Coordinator: Mental Health & Recovery Advocate

Salvation Army Homes; Exmouth; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

26 days annual leave

Healthcare cash back plan

Matched pension up to 6%

Enhanced family leave

Sick pay

Cycle to work

Private medical insurance

Learning and development

Job summary

Salvation Army Homes is seeking a dedicated Support Co‑ordinator for our Mental Health Service in Exmouth. You will coordinate day‑to‑day service operations while managing your own client caseload, helping individuals build confidence and independent living skills to progress on their recovery journey.

You will work closely with the Deputy Manager and Service Manager, delivering recovery‑focused support and ensuring timely, person‑centred care.

Qualifications

• Has experience supporting people with mental health needs, housing support, social care or related services.
• Understands recovery‑focused, strengths‑based and person‑centred approaches.
• Has excellent communication, organisational and relationship‑building skills.

Responsibilities

• Manage and coordinate a caseload of clients, delivering person‑centred support tailored to individual needs.
• Support new client referrals, assessments, admissions and onboarding processes.
• Develop, review and monitor support plans and risk management plans to ensure clients receive the right support at the right time.
• Work collaboratively with healthcare professionals, recovery teams, commissioning bodies and external agencies.
• Support clients to attend important appointments relating to health, housing, finances and wellbeing.
• Help maintain a safe, supportive and empowering environment for clients and staff.
• Quality check client documentation and ensure compliance with contractual, organisational and regulatory requirements.

Skills

Mental health support

Job description

Salvation Army Homes is seeking a dedicated Support Co‑ordinator for our Mental Health Service in Exmouth. You will coordinate day‑to‑day service operations while managing your own client caseload, helping individuals build confidence and independent living skills to progress on their recovery journey.

You will work closely with the Deputy Manager and Service Manager, delivering recovery‑focused support and ensuring timely, person‑centred care.