Mental Health Recovery Coordinator

Hire Ground; City Of London; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Enhanced holidays

Healthcare plan

Wellness program

Learning and development

Retail discounts

Additional leave

Job summary

Hire Ground is recruiting an experienced Support Worker to join a not-for-profit delivering supported living and mental health services in South East London (Catford/Sydenham). The role is permanent, full-time (37.5 hours per week) on a rota including day, evening and some weekend and sleep-in shifts, with a starting salary of £26,900, reviewed to £28,800 after probation.

You will manage a caseload of 10–15 clients, complete personalised support plans and risk assessments, assist with welfare

Qualifications

• At least 2 years’ experience as a Support Worker within mental health or supported living services.
• Experience of providing high dependency support.
• Experience of working with 10 to 15 clients/caseloads at a time.
• Must be living in UK, with full rights to work in the UK (No Sponsorship available).
• Undergraduate degree or vocational qualification in health and social care.
• Good knowledge of mental health-related illnesses & awareness/experience of supported living.
• To be aware of the needs of service users of a supported living environment.
• Great administration and organisation skills.
• Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels.
• Self-motivated and able to use own initiative to find solutions.
• Warm and friendly demeanour with a positive and open-minded attitude.

Responsibilities

• Commit to a 24hr premises rota to ensure safety and security of tenants and ensure that unauthorised persons are not permitted into the premises.
• To be responsible for a caseload of clients and for completing personalised needs and safety assessments, creating person centred support plans and identifying SMART goals with the active involvement of tenants and where possible their relatives and other professionals involved in their support provision.
• Review needs assessments, risk assessments and support plans regularly.
• Whilst liaising with Revenues & Benefit Officer, support tenants with welfare benefits and housing options.
• Manage daily interactions and tenant queries in a way which provides reassurance and understanding.
• Assist in the reception of tenants, relatives and visitors to the Accommodation and maintain excellent hospitality.
• Perform routine health, safety, security and surveillance checks to monitor tenant wellbeing.
• To handle incidents in a calm and professional manner and to fully record and report all occurrences.
• Ensure tenants are aware of all appointments and accompanied to such appointments if needed. Attend supervision sessions and training and review, external partner agencies.
• Supporting tenants with social inclusion, and empowering them to be involved in education and employment.
• To support in clearing and re-furnishing vacancy rooms in preparation for re-letting. To support clients to clean and tidy their rooms where this is an identified area of support.

Skills

Mental health experience

Caseload management

High dependency support

Education

Health and social care degree or vocational qualification

Job description

Support Worker/Recovery Coordinator - Supported Living / Mental Health - £26.9k + allowances + excellent benefits - SE London / Catford / Sydenham

This is an opportunity for an experienced Support Worker to join a not-for-profit organisation that provides supported living and supported housing services for vulnerable individuals who have experienced social exclusion, disadvantages or homelessness but have retained the capacity to make independent choices. They work proactively with their partners to support their residents through their journey to independence and social inclusion.

SALARY ETC:

• £26.9k, reviewed to £28.8k after probation period.
• Sleep-in allowance when on sleep in shift, of £70
• Excellent benefits package that includes; enhanced holidays, healthcare plan and wellness, learning and development, retail discounts, additional leave, events etc.
• Permanent, full-time role, 37.5 hours/week
• Various shifts on a rota basis, including day, evening and occasional weekend and sleep-in shifts (allowance paid for sleep-in shifts)
• South East London / Catford / Sydenham

REQUIREMENTS:

• At least 2 years’ experience as a Support Worker within mental health services/supported living services.
• Experience of providing high dependency support.
• Experience of working with 10 to 15 clients/caseloads at a time.
• Must be living in UK, with full rights to work in the UK (No Sponsorship available).
• Undergraduate degree or vocational qualification in health and social care.
• Good knowledge of mental health-related illnesses & awareness/experience of supported living.
• To be aware of the needs of service users of a supported living environment.
• Great administration and organisation skills.
• Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels.
• Self-motivated and able to use own initiative to find solutions.
• Warm and friendly demeanour with a positive and open-minded attitude.

DUTIES TO INCLUDE:

• Commit to a 24hr premises rota to ensure safety and security of tenants and ensure that unauthorised persons are not permitted into the premises.
• To be responsible for a caseload of clients and for completing personalised needs and safety assessments, creating person centred support plans and identifying SMART goals with the active involvement of tenants and where possible their relatives and other professionals involved in their support provision.
• Review needs assessments, risk assessments and support plans regularly.
• Whilst liaising with Revenues & Benefit Officer, support tenants with welfare benefits and housing options.
• Manage daily interactions and tenant queries in a way which provides reassurance and understanding.
• Assist in the reception of tenants, relatives and visitors to the Accommodation and maintain excellent hospitality.
• Perform routine health, safety, security and surveillance checks to monitor tenant wellbeing.
• To handle incidents in a calm and professional manner and to fully record and report all occurrences.
• Ensure tenants are aware of all appointments and accompanied to such appointments if needed. Attend supervision sessions and training and review, external partner agencies.
• Supporting tenants with social inclusion, and empowering them to be involved in education and employment.
• To support in clearing and re-furnishing vacancy rooms in preparation for re-letting. To support clients to clean and tidy their rooms where this is an identified area of support.