Support Co-Ordinator

Salvation Army Homes; Exmouth; Presencial; GBP 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

26 days annual leave

Healthcare cash back plan

Matched pension up to 6%

Enhanced family leave

Sick pay

Cycle to work

Private medical insurance

Learning and development

Descripción de la vacante

Salvation Army Homes is seeking a dedicated Support Co‑ordinator for our Mental Health Service in Exmouth. You will coordinate day‑to‑day service operations while managing your own client caseload, helping individuals build confidence and independent living skills to progress on their recovery journey.

You will work closely with the Deputy Manager and Service Manager, delivering recovery‑focused support and ensuring timely, person‑centred care.

Formación

• Has experience supporting people with mental health needs, housing support, social care or related services.
• Understands recovery‑focused, strengths‑based and person‑centred approaches.
• Has excellent communication, organisational and relationship‑building skills.

Responsabilidades

• Manage and coordinate a caseload of clients, delivering person‑centred support tailored to individual needs.
• Support new client referrals, assessments, admissions and onboarding processes.
• Develop, review and monitor support plans and risk management plans to ensure clients receive the right support at the right time.
• Work collaboratively with healthcare professionals, recovery teams, commissioning bodies and external agencies.
• Support clients to attend important appointments relating to health, housing, finances and wellbeing.
• Help maintain a safe, supportive and empowering environment for clients and staff.
• Quality check client documentation and ensure compliance with contractual, organisational and regulatory requirements.

Conocimientos

Mental health support

Descripción del empleo

Salvation Army Homes

Learn more about the general tasks related to this opportunity below, as well as required skills.

The Role

Are you passionate about supporting people on their recovery journey and helping individuals with mental health needs achieve greater independence? Do you thrive in a role where no two days are the same and where you can combine hands‑on support with leadership responsibilities?

If so, we'd love to hear from you.

We are looking for a dedicated and compassionate Support Co‑ordinator to join our Mental Health Service in Exmouth. This is an exciting opportunity to play a key role in delivering high‑quality, recovery‑focused support to adults experiencing mental health challenges.

Working closely with the Deputy Manager and Service Manager, you will help coordinate the day‑to‑day operation of the service while maintaining your own caseload of clients. You'll support individuals to build confidence, develop independent living skills, achieve personal goals and move forward positively on their recovery journey.

What you’ll be doing

• Manage and coordinate a caseload of clients, delivering person‑centred support tailored to individual needs.
• Support new client referrals, assessments, admissions and onboarding processes.
• Develop, review and monitor support plans and risk management plans to ensure clients receive the right support at the right time.
• Work collaboratively with healthcare professionals, recovery teams, commissioning bodies and external agencies.
• Support clients to attend important appointments relating to health, housing, finances and wellbeing.
• Help maintain a safe, supportive and empowering environment for clients and staff.
• Quality check client documentation and ensure compliance with contractual, organisational and regulatory requirements.

What you’ll bring

Blend Essential Experience And Behaviours

• Has experience supporting people with mental health needs, housing support, social care or related services.
• Understands recovery‑focused, strengths‑based and person‑centred approaches.
• Has excellent communication, organisational and relationship‑building skills.

Working Arrangements

Service based

Our Offer

In return, we offer a competitive and supportive benefits package, including:

• 26 days annual leave plus bank holidays, increasing to 31 days
• Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)
• Matched pension scheme up to 6% (with salary sacrifice option)
• Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay
• Occupational sick pay
• Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support
• Paid volunteering days
• Cycle to Work Scheme
• Discounted private medical insurance
• Support to learn, broaden your skills and develop your career

A fun and inclusive work culture where individual differences are valued and championed.

Closing date: 06 December 2026 (please note we may close the vacancy early if we receive a large volume of applications)

About The Company

Founded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.

If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.

Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.