Support Coordinator

Home Group; Gloucester; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a passionate Lead Support Worker to join their team in Gloucester. This role focuses on supporting individuals with complex needs, including mental health and homelessness. You will create personalized support plans, coordinate a dedicated team, and engage with customers to foster independent living. With flexible working hours and a commitment to employee wellbeing, this position offers a meaningful opportunity to make a significant impact in the community. Join a supportive team that values diversity and empowers individuals to thrive.

Benefits

34 days leave including bank holidays

Health cash plan covering dental and optical

Discounts on shopping and holidays

Opportunities for career growth

Recognition for wellbeing

Qualifications

• Experience in supporting individuals with complex needs.
• Ability to create and coordinate support plans.

Responsibilities

• Creating support plans and coordinating a team of Support Workers.
• Assisting customers with daily activities and independent living.

Skills

Person-centred support planning

Coordinating customer referrals

Resilience under pressure

Independent working

Tools

Technology for support plans

Job description

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Job Description - Support Coordinator (25784)

Job Description

Description

Lead Support Worker

Location: Gloucester

Type: Permanent, full-time (37.5 hpw), working a shift pattern covering the service 7 days a week

Salary: £26,645 per annum with benefits including Health Cash Plan

Our Values

Home, a place where you belong

Are you passionate about supporting individuals with complex needs such as mental health, substance misuse, and homelessness? As our Lead Support Worker, you'll support customers to develop skills for independent living, making a meaningful difference daily. Join us in a team that truly cares and empowers.

Typical Day as a Lead Support Worker

• Creating support plans with customers and coordinating a team of Support Workers.
• Assisting with daily activities like budgeting, maintaining tenancies, and transitioning to independent accommodation.
• Conducting risk assessments, support planning, and reviews.
• Engaging in meaningful conversations and collaboration with colleagues.

What You Bring

• Passion for supporting individuals to live their best lives.
• Experience in creating person-centred support plans and supporting colleagues.
• Experience in coordinating and assessing customer referrals.
• Ability to work independently, stay calm under pressure, and demonstrate resilience.
• Valid vehicle insurance for business purposes; mileage expenses covered.

Note: Due to current sponsorship limitations, we cannot offer sponsorship to external candidates for this role. This is under regular review.

Our Team

You will join Richard, our Senior Client Service Manager, Rea, our Cheltenham-based Client Service Manager, along with our Gloucester-based Client Service Manager and the broader ABS Gloucestershire team. We are passionate about our work and making a difference.

Job Details

• Flexible working hours, with the possibility to agree on a work pattern.
• Work pattern based on a six-week rolling rota, covering 7 days a week.
• Occasional lone working; regular team meetings and training sessions.
• Proficiency in technology for support plans, online learning, and collaboration.
• Enhanced DBS check required; paid for by us.

Our Values and Inclusion

We foster an inclusive environment where everyone can be themselves. Our diversity networks support all colleagues to thrive. We are committed to making Home Group a supportive and welcoming place to work.

Benefits

• 34 days leave (including bank holidays and a 'me day'), increasing to 39 days, with options to buy more and time off for volunteering.
• Health cash plan covering dental, optical, prescriptions, and more, saving up to £1140 annually.
• Discounts on shopping, holidays, and days out.
• Opportunities for career growth within the organization.
• Recognition as one of the UK's top workplaces for wellbeing.

Click APPLY NOW to view the full Support Coordinator Job Description, learn more about us, and apply. We recommend applying early as roles may close sooner than the deadline. For reasonable adjustments during recruitment, contact us at [e-mail].