Support Coordinator

LLOYD'S REGISTER INTERNATIONAL

Bradford

On-site

GBP 26,000 - 34,000

Full time

48 hours ago

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Benefits offered by this job

27 days' annual leave rising to 32

Pension with employer contribution

Life assurance

Birthday leave

Professional fee reimbursement

Employee assistance programme

Cycle to work scheme

Discounts

Free will writing service

Job summary

Waythrough is seeking a dedicated Support Coordinator to provide high-quality floating support and housing management to adults with multiple disadvantage across the Bradford District. You’ll work with individuals in their own homes and the community to sustain housing and improve wellbeing.

Join a team delivering person-centred, trauma-informed support, collaborating with partner agencies, and maintaining robust case management and records. Evening/weekend flexibility is required.

Qualifications

Proven ability to communicate well and maintain accurate records.
Ability to drive and has a vehicle for work purposes.

Responsibilities

Support clients to live independently in their own accommodation.
Deliver person-centred, strengths-based and trauma-informed support.
Provide housing-related support to establish and sustain tenancies.
Work with partner agencies to deliver coordinated support and manage risk.
Attend regular team meetings and work across sites.
Manage a caseload and complete needs and risk assessments.
Develop support and risk plans for independent living.
Undertake outreach to referral agencies and stakeholders.
Review plans at least every three months.
Record case notes and maintain information systems.

Skills

Communication

Record keeping

Microsoft Outlook

Driving

Multi-agency liaison

Education

NVQ Level 3 in Health & Social Care

Tools

Database systems

Job description

Support Coordinator

Support Coordinator

Location:11-12 Eldon Place, Bradford, BD1 3AZWorking Hours: 37 hours per week, 9am-5pm Monday-Friday with evening and weekend work included when requiredContract Type: PermanentSalary: £25,877.80 - £34,240.03 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

About The Role:

To provide high-quality, person-centred floating support and housing management to adults with multiple disadvantage across the Bradford District.

Working alongside individuals in their own homes and within the community, the role will empower people to sustain their accommodation, improve their wellbeing, build independence and reduce the risk of homelessness through person-centred, strengths-based, trauma-informed and outcome-focused support.

What You’ll Do:

Support clients to live independently in their own accommodation and progress towards sustained independent housing.
Deliver person-centred, strengths-based and trauma-informed support, enabling individuals to achieve positive outcomes, improve wellbeing and maximise their independence.
Provide housing-related support to help clients establish and sustain tenancies, prevent homelessness and access appropriate services within the community.
Work collaboratively with partner agencies to deliver coordinated support, manage risk effectively and ensure individuals receive the right support at the right time.
Work as part of a team providing cross provision/ service support where reasonable and attending regular team meetings.
Manage a caseload of service users as allocated by the Service Manager and complete high quality and comprehensive needs assessments and risk assessments for those service users.
Develop comprehensive support / risk plans to identify how individual service user needs will be met to help each service user live independently within the community and achieve sustained outcomes.
Undertake outreach sessions to referral agencies and other stakeholders to publicise the service, to receive referrals and to give signposting advice. To attend any relevant multi-agency meetings as required.
Review individual support / risk plans within appropriate timescales and no later than once every three months.
Record case notes, input information onto the database promptly and maintain other relevant Management Information Systems as required in order to ensure effective case management and assist monitoring and evaluation of service delivery.
Work flexibly across operational sites and within an agreed number of hours to maintain appropriate service provision, This will include evening and weekend working.

To Succeed in This Role, You’ll Need:

Essential

NVQ Level 3 in Health & Social Care (or above or equivalent) or willing to work towards this in post.
Knowledge of welfare benefits system and relevant legislation.
Knowledge of housing options available and relevant legislation.
Knowledge of Safeguarding practice and relevant legislation.
Experience of multi-agency working with a wide range of external partners.
Experience of supporting vulnerable people, including support planning and risk management.
Experience of, and ability to, manage a case load of service users, supporting them to achieve greater independence.
Ability to communicate well and maintain accurate records within appropriate case management systems.
Ability to drive and owns a vehicle which can be used for work purposes.
Proficient in Microsoft Outlook Office programmes.