Support Assistant

Anchor; London; On-site; GBP 20,000 - 27,000; Full time

Job summary

A leading not-for-profit organization in London seeks a Support Assistant to empower older individuals to live independently. This role involves assessing support needs, promoting community activities, and collaborating with various sectors to provide essential services. Ideal candidates will have a caring nature and strong communication skills. Join us to make a difference in the lives of our residents!

Benefits

Gym, fitness and wellbeing discounts

Mental health support

Flexible working options

Pension plan with employer matching

Career progression opportunities

Ongoing personal and professional development

Savings and financial advice

Qualifications

• Caring, supportive nature and superb communicator.
• Comfortable planning own work and familiar with older people's needs.
• Previous experience in a similar role advantageous, but not essential.

Responsibilities

• Help residents to live independently and assess their support needs.
• Promote social activities in the estate and wider community.
• Work closely with statutory and voluntary sectors.

Skills

Communication

Caring nature

Organizational skills

Customer focus

Computer literacy

Job description

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As a Support Assistant you will help older people to live independently in the community, actively networking with other agencies to support a person-centred approach and service.

You will join a dedicated team, providing a range of housing-related support services, including:

• Helping residents to live independently and visiting them to assess and meet their support needs
• Promoting social activities on the estate and in the wider community
• Working closely with the statutory and voluntary sectors to provide a seamless service and liaise with residents’ relatives

About you

As Support Assistant you will need to have a caring, supportive nature and be a superb communicator. You will be highly organised and comfortable planning your own work and be familiar with the needs of older people. Previous experience in a similar role would be an advantage but is not essential.

We need people who share our values, people who are friendly, customer focused, calm and have the ability to work with a wide range of people. Being computer literate is also essential.

Our housing leasehold and rented schemes are about providing older people with independence and security within a happy community. Residents look to us to provide them with a safe, well-maintained home and take the stress out of everyday life.

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more
• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated Please follow the link or copy and paste

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.