Support and Early Interventions Officer

Victim Support; Sheffield; Hybrid; GBP 23.000 - 31.000; Vollzeit

Benefits dieser Stelle

Flexible working

Annual leave

Birthday leave

Pension plan

Enhanced allowances

Discounts: High Street and leisure

Financial wellbeing

Wellbeing support

Inclusive networks

Cycle to work

Zusammenfassung

Victim Support in Sheffield is seeking a dedicated Support & Early Interventions Officer to join our triage team on a hybrid basis, with office days in Sheffield and remote work from home.

You will assess needs, provide immediate and short‑term interventions, and build tailored support plans while coordinating with other agencies to protect and support clients affected by crime.

Qualifikationen

• Experience in statutory, voluntary, or multi‑agency settings is beneficial.
• Ability to conduct impact and risk assessments with clients.
• Knowledge of safeguarding issues and related child/vulnerable adult protection.

Aufgaben

• Be the first point of contact for clients via telephone, text or email.
• Carry out comprehensive impact and risk assessments and develop short‑term intervention plans.
• Provide tailored responses meeting individual needs and rights awareness.
• Maintain accurate and confidential case management records.
• Collaborate with statutory and voluntary agencies to address client needs.

Kenntnisse

IT skills

Team work

Partnership development

Impact & risk assessments

Safeguarding knowledge

Jobbeschreibung

We are seeking a dedicated and compassionate Support & Early Interventions Officer to join our our triage team on a hybrid basis working both at home and from our office in Sheffield.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

Flexible Working Options: Including hybrid working.

Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.

Birthday Leave: An extra day off for your birthday.

Pension Plan: 5% employer contribution.

Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.

Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.

Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.

Wellbeing Support: Employee assistance programme and wellbeing support.

Inclusive Networks: Access to EDI networks and colleague cafes.

Sustainable Travel: Cycle to work scheme and season ticket loans.

Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Support & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs.

As a Support & Early Interventions Officer you will:

• Conduct comprehensive impact & risk assessments for clients.
• Provide tailored responses to clients' needs, including children and young people & adults affected by crime, ensuring they are aware of their rights.
• Manage a caseload of clients requiring immediate & short-term interventions, developing support plans & referring to other agencies as needed.
• Maintain accurate & confidential case management records.
• Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.

About You

Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi‑agency setting is also beneficial.

You will need:

• Competent IT skills, able to use generic systems.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with external organisations.
• The ability to undertake impact & risk assessments.
• Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.