Support Administrator ? TOTEX Cluster

Northern Gas; Tees Valley; Presencial; GBP 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days annual leave

Pension scheme

Flexible benefits

Salary sacrifice options

Discounts on UK attractions

Virtual GP service

Descripción de la vacante

Northern Gas Networks is seeking a Support Administrator for the TOTEX Cluster Team at Middlesbrough Depot. You will create SAP projects, manage NRSWA reporting, coordinate with Planners, and support Site Managers with progress tracking and file handling.

The role requires strong admin experience, excellent communication, and proficiency in Excel and Word. Driving licence is desirable; benefits include a competitive salary, up to 5% bonus, 25 days leave and pension.

Formación

• Strong administrative experience.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel and Word.
• Excellent time management and multitasking abilities.
• Keen eye for detail and a quality-first mindset.
• Collaborative, can-do attitude.

Responsabilidades

• Create projects in SAP based on design and commercial requirements.
• Manage and report NRSWA notifications via SAP/Insight.
• Coordinate with Planners to ensure timely customer notifications.
• Liaise daily with Site Managers to track progress and update the whereabouts report.
• Prepare project files (digital and paper) for site teams.
• Monitor and refresh safe dig prints.
• Capture data for project e-packs (mains and services).
• Issue NRSWA registration details post-project closure.
• General office administration to support the wider team.

Conocimientos

Administrative experience

Communication skills

Excel

Word

Time management

Multitasking

Attention to detail

Collaborative

Herramientas

SAP

Insight

Descripción del empleo

Salary from £29,286 + Up to 5% Bonus

Permanent, 40 Hours Per Week

Based at Cannon Park, Middlesbrough Depot

We have an exciting opportunity to join Northern Gas Networks (NGN) as a Support Administrator in our TOTEX Cluster Team. This is a key role where you will help ensure the smooth delivery of operations across our gas sites.

In this role you will

• Create projects in our SAP system based on design and commercial requirements
• Manage and report NRSWA notifications via SAP/Insight
• Coordinate with Planners to ensure timely customer notifications
• Liaise daily with Site Managers to track progress and update the whereabouts report
• Prepare project files (both digital and paper) for site teams
• Monitor and refresh safe dig prints
• Capture data for project e-packs (mains and services)
• Issue NRSWA registration details post-project closure
• General office administration to support the wider team

We are looking for

• Strong administrative experience
• Excellent communication skills – both written and verbal
• Proficiency in Microsoft Excel and Word
• Great time management and multitasking abilities
• A keen eye for detail and a quality-first mindset
• A collaborative, can-do attitude

Desirable:A full UK driving licence. Experience in the utilities sector, SAP/Insight knowledge, or familiarity with gas/NRSWA legislation.

Why join NGN?

• Salary from £29,286 per annum
• Up to 5% Bonus per annum
• 25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period
• Occupational sick pay available after the first 2 calendar days of statutory sick pay
• Generous stakeholder pension scheme, doubling your contribution, up to 10%
• Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a virtual GP service
• Family-friendly policies, including up to6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more

About NGN

We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values – Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women’s/Roots&Resonance/Parents&Carers/AbilityMatters) to ensure we reflect and uplift the communities we serve.