Supplier Relationship Contract & Commercial Manager

Aviva plc; York and North Yorkshire; Hybrid; GBP 47,000 - 63,000; Full time

Benefits offered by this job

Salary circa £55,000

Bonus 10% of annual salary

Pension up to 14%

Holiday 29 days + bank holidays

Private Medical Benefit

Aviva product discounts

Matching Shares Plan

Save As You Earn

Parental & carers leave

Flexible benefits

Cycle to work

Volunteering days

Wellbeing support

Job summary

Aviva plc is seeking a Supplier Relationship Contract & Commercial Manager to oversee commercial governance of strategic supplier contracts within Corporate Services & Resilience. You will coordinate with Finance, Procurement, Risk and operations to ensure value delivery and controlled spend.

The role focuses on commercial reporting, budget tracking and maintaining strong governance to maximise performance and mitigate risk across supplier partnerships.

Qualifications

• Strong commercial relationship management experience, ideally within outsourced service or supplier-led environments with a comprehensive understanding of contract governance, commercial controls, approval routes and spend management disciplines.
• Experience working with Finance to manage budgets, forecasts, accruals, tracking and commercial reporting.
• Ability to interpret contractual mechanisms, commercial levers, SLA/KPI frameworks, change controls and dispute processes.
• Ability to produce clear monthly commercial performance MI, dashboards and governance reporting for senior stakeholders.
• Strong risk and governance awareness, with the ability to identify, elevate and resolve commercial risk or spend breaches.

Responsibilities

• Lead the commercial management of strategic service delivery contracts across Corporate Services & Resilience, ensuring services are delivered within agreed contractual, commercial and budget parameters.
• Provide commercial oversight, governance processes and ensure spend is controlled effectively, reporting on budgets and performance to senior stakeholders.

Skills

Commercial relationship management

Contract governance

Budget management & forecasting

Stakeholder engagement

SLA/KPI understanding

Risk & governance awareness

Job description

Location: Leeds, York, Sheffield, Norwich - 50% hybrid

Supplier Relationship Contract & Commercial Manager – Salary circa £55,000

This is a great job for someone with commercial and supplier management and/ or legal experience who enjoys balancing relationship management with robust commercial governance. If you have experience managing outsourced service providers, tracking budgets, navigating contract controls and influencing senior stakeholders, this is an exciting opportunity to play a key role in delivering value across strategic supplier partnerships within Corporate Services & Resilience.

A bit about the job

As a Supplier Relationship Contract & Commercial Manager, you'll lead the commercial management of strategic service delivery contracts across Corporate Services & Resilience, ensuring services are delivered within agreed contractual, commercial and budget parameters. Working closely with Finance, Procurement, Risk, operational teams and suppliers, you'll provide commercial oversight, manage governance processes and ensure spend is controlled effectively. You'll be responsible for commercial reporting, budget tracking, approval processes and identifying opportunities to improve value while managing risk. Through strong stakeholder engagement and commercial challenge, you'll help ensure supplier performance and service delivery remain aligned to Aviva's objectives.

Skills and experience we’re looking for:

• Strong commercial relationship management experience, ideally within outsourced service or supplier-led environments with a comprehensive understanding of contract governance, commercial controls, approval routes and spend management disciplines.
• Experience working with Finance to manage budgets, forecasts, accruals, tracking and commercial reporting.
• Ability to interpret contractual mechanisms, commercial levers, SLA/KPI frameworks, change controls and dispute processes.
• Ability to produce clear monthly commercial performance MI, dashboards and governance reporting for senior stakeholders.
• Strong risk and governance awareness, with the ability to identify, elevate and resolve commercial risk or spend breaches.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary circa £55,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity: 10% of annual salary Actual amount depends on your performance and Aviva's.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.