SUPPLIER RELATIONS MANAGER

Zenrox Healthcare Ltd; Greater London; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Equity stake

Performance bonuses

Job summary

Zenrox Healthcare Ltd. in London offers a hybrid role building and managing a UK supplier network for MHRA-compliant medical equipment suppliers. You will recruit, verify, and onboard suppliers across categories, negotiate terms, and establish performance standards.

You will drive continuous improvement, optimize operations, and develop onboarding materials while shaping strategic supplier partnerships and terms. Equity stake and performance bonuses reflect impact.

Qualifications

• 4+ years experience in supplier management, procurement, or vendor relations.
• Understanding of medical equipment supply chain and MHRA regulations.
• Strong negotiation skills with track record of favorable partnership agreements.
• Relationship-building abilities with diverse stakeholders.
• Data-driven approach to supplier performance management.
• Experience with marketplace, e-commerce, or multi-vendor platforms.
• Excellent organizational skills managing numerous supplier relationships.
• Problem-solving mindset to address supplier issues and optimize network.

Responsibilities

• Identify, recruit, and onboard MHRA-compliant medical equipment suppliers across all categories.
• Conduct rigorous verification of suppliers (MHRA registration, insurance, compliance documentation).
• Negotiate commission structures and partnership terms.
• Establish supplier performance standards and monitoring systems.
• Manage supplier relationships, resolve issues, and drive continuous improvement.
• Work with operations team to optimize quote response times and order fulfillment.
• Analyze supplier performance data and provide coaching to underperforming partners.
• Develop supplier training materials and onboarding processes.
• Build strategic partnerships with key suppliers for preferential terms.
• Represent supplier needs and feedback to internal product/operations teams.

Skills

Supplier management

Negotiation

Stakeholder mgmt

Data analytics

Marketplace platforms

MHRA regs

Relationship building

SaaS platforms

Job description

Location: London (Hybrid with supplier visits across UK)

Salary: £45,000 + performance bonus + equity

About Zenrox

Zenrox Healthcare UK operates an AI-powered marketplace connecting healthcare facilities with verified MHRA-compliant medical equipment suppliers. Our success depends on building the UK's most trusted network of high-performing suppliers.

The Opportunity

Build and manage our supplier network from the ground up. You'll recruit MHRA-compliant medical equipment suppliers, ensure quality standards, and create the supplier ecosystem that powers our marketplace.

What You'll Do

• Identify, recruit, and onboard MHRA-compliant medical equipment suppliers across all categories
• Conduct rigorous verification of suppliers (MHRA registration, insurance, compliance documentation)
• Negotiate commission structures and partnership terms
• Establish supplier performance standards and monitoring systems
• Manage supplier relationships, resolve issues, and drive continuous improvement
• Work with operations team to optimize quote response times and order fulfillment
• Analyze supplier performance data and provide coaching to underperforming partners
• Develop supplier training materials and onboarding processes
• Build strategic partnerships with key suppliers for preferential terms
• Represent supplier needs and feedback to internal product/operations teams

What You Bring

• 4+ years experience in supplier management, procurement, or vendor relations
• Understanding of medical equipment supply chain and MHRA regulations
• Strong negotiation skills with track record of favorable partnership agreements
• Relationship-building abilities with diverse stakeholders
• Data-driven approach to supplier performance management
• Experience with marketplace, e-commerce, or multi-vendor platforms
• Excellent organizational skills managing numerous supplier relationships
• Problem-solving mindset to address supplier issues and optimize network

Ideal Background

• Medical equipment distribution, healthcare supply chain, or pharmaceutical wholesale
• NHS Supply Chain or private healthcare procurement experience
• Marketplace supplier operations (Amazon, eBay, B2B platforms)
• Knowledge of MHRA/UKCA compliance requirements
• Experience with supplier quality assurance and audit processes
• SaaS or platform vendor management experience

Why Join Zenrox

• Foundational role building UK's premier medical equipment supplier network
• Significant equity stake and performance bonuses
• Direct impact on marketplace quality and growth
• Collaborate with AI technology that benefits suppliers through data-driven insights
• Opportunity to shape supplier strategy and eventually lead team