Supplier Manager - Home Claims

hastingsdirect; Bexhill-on-Sea; Hybrid; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Flexible hybrid working

Annual performance bonus

Private medical insurance

Life assurance 4x salary

Job summary

Hastings Direct is seeking a Supplier Manager for Home Claims to develop partnerships with key suppliers and drive commercial outcomes. You will lead strategic supply management initiatives, focusing on cost reduction while safeguarding customer, operational and regulatory results.

You will use data and MI to build a clear view of spend, manage supplier relationships, and oversee a savings pipeline from identification to delivery, collaborating with stakeholders to optimize performance and

Qualifications

• Deep experience using data and MI to drive cost visibility and performance in insurance claims or related fields.
• Proven track record of managing suppliers/supply chain in Home Claims or similar.
• Delivery of strategic workstreams and improvements across supplier services.
• Strong stakeholder influence to drive change and partnerships.

Responsibilities

• Develop and manage key supplier partnerships across Home Claims.
• Identify and deliver material cost reduction opportunities with suppliers and internal teams.
• Lead and track savings pipeline from initiate to benefits realization.
• Collaborate with internal stakeholders and suppliers to improve performance and drive innovation.
• Review supplier risk and assurance requirements; ensure regulatory and customer outcomes.

Skills

Data & MI analytics

Supplier management

Cost reduction initiatives

Stakeholder management

Job description

Job Title: Supplier Manager - Home Claims

Location: Leicester, London or Bexhill (all hybrid)

Welcome to Hastings Direct

We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.

We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you.

Role overview

As our Supplier Manager across Home Claims, you'll be responsible for developing and managing strong partnerships with key suppliers, ensuring great customer and business outcomes across the department. You'll lead and deliver strategic supply management initiatives, including internal operational workstreams.

There will be a strong focus on the commercial elements of supplier services. By building a deep understanding of supply chain spend, you'll be using this insight to identify and deliver material cost reduction opportunities in partnership with suppliers and internal stakeholders, whilst protecting customer, operational and regulatory outcomes.

Job details - you'll need to have demonstrable experience in:

• Using data, MI and other technology/tools available to build a clear but comprehensive view of supply chain costs and commercial performance, providing a clear understanding of cost dynamics and opportunities, and then owning the identification and delivery of material cost reduction opportunities across the supply chain
• Working with Supplier Relationship Managers and suppliers to implement changes and improvements across Supply Chain whilst maintaining strong supplier partnerships, services and customer outcomes and working with wider stakeholders to agree any contractual enhancements
• Leading key supply management initiatives for the team through to successful delivery - building and overseeing a clear savings pipeline for delivery across the team and tracking benefits realisation
• Working with suppliers to deliver performance improvement opportunities quickly and effectively, managing improvement plans and building and maintaining strong relationships with key partners for optimal supplier performance, innovation and mutual growth opportunities
• Collaborating with internal stakeholders and SME's to review supplier risk, resiliency, control and assurance requirements, working with the suppliers to deliver actions and evidence
• Identifying and delivering opportunities within the market to build further strategic partnerships and arrangements, aligned with our Home Claims key customer, operational and commercial objectives

Essential skills/experience:

• Comprehensive experience working with data and MI in a commercial analysis capacity within an insurance claims background
• Extensive experience managing suppliers/supply chain across a Home Claims function
• Demonstrable experience delivering key workstreams and material commercial improvement initiatives
• Strong stakeholder management experience with the ability to influence and drive change

The interview process

• Recruiter screening call
• 1st stage interview with hiring leader
• 2nd interview with hiring leaders leader

As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website.

Regrettably we are unable to offer sponsorship for this role.

Benefits

in addition to a competitive salary and £5k car allowance you will also receive...

• Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail
• Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus
• Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen
• Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra co