Supplier Delivery Manager

Southern Water; Worthing; On-site; GBP 70,000 - 100,000; Full time

Job summary

Southern Water is seeking a Supplier Delivery Manager to lead IT procurement and contract management across hosted services, licenses, and managed services. You will work with Procurement, Legal, IG and the DPO to define and maintain a robust digital contract portfolio and ensure value, compliance, and security across multi-vendor environments.

Based in Worthing, you will negotiate, draft and execute commercial contracts, manage relationships, and oversee pre-employment security checks.

Qualifications

• Experience in IT supplier management and vendor relationships.
• Strong knowledge of internal procurement processes.
• Experience in commercial management within large IT environments.
• Significant knowledge of contractual terms for Legal.
• Experience in supplier assurance, controls and performance evaluation.
• Background in IT sourcing, procurement and contracts.
• Contract relationship management experience.
• Ability to pass pre-employment security checks.

Responsibilities

• Owns and manages the Digital Contract Portfolio incl. frameworks and licenses.
• Negotiate and execute commercial contracts under procurement self-service.
• Draft, evaluate, negotiate contract schedules including pricing, SLAs, credits.
• Ensure compliance with Legal, IG and DP requirements.
• Support BAU and project delivery under Framework Agreements.
• Vetting and security clearances per Southern Water policy.

Skills

Contract management

IT supplier management

Vendor management

IT procurement

Contractual terms

Security vetting

Framework contracts

Job description

The Supplier Delivery Manager works with Procurement, Legal, Information Governance (IG), Data Protection Officer (DPO) and other Digital departments to define, procure, negotiate, and maintain an appropriate set of third-party contracts. These will comprise of but not limited to hosted services, managed services, licenses, and support services, across all categories of Digital spend. The role also acts as the key subject matter expert in Digital for all procurement and contractual related activities. What you will be responsible for

• Owns and manages the Digital Contract Portfolio of BAU contracts to an Opex value which exceeds £25m including but not limited to Frameworks, Managed Service Contracts, License, Hardware and Support & Maintenance contracts, Hosting, and/or Hosted Service Contracts.
• Adhering to the Procurement self-service process, ensuring Legal, IG & DP requirements are met and referring to Internal Southern Water Procurement process as required.
• Manages the negotiation and agreement of new Digital contracts under Procurement Self Service, with a varied supplier landscape for services, licenses, Hardware and Professional Services, etc. driven by Project demands, to project timescales, ensuring best value..
• Draft, evaluate, negotiate and execute commercial contract schedules and contract schedule changes (e.g. pricing, service levels, service credits, delay payments) in support of BAU change and project delivery under the various Framework Agreements to enable best value for SW, ensuring that SW legal, IG & DP contract requirements are met., In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years.
• Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
• Considerable experience in IT Supplier Management, Vendor and Supplier Chain Management, within multi-vendor IT and Cloud environment.
• Good knowledge of the internal Southern Water Procurement process.
• Experience in Commercial process management within large and complex IT environments.
• Significant knowledge and experience in contractual terms sufficient for Legal.
• Technical knowledge and expertise in supplier assurance, controls, performance evaluation.
• Exceptional understanding and history of IT Sourcing, IT Procurement, and IT Contracts.
• Must have considerable experience of contract relationship management.

Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

"Our mission is to protect and enhance life through water-and we need passionate people to help us achieve it. If you're inspired by our purpose and believe you can contribute, . You don't need to meet every criterion; what matters most is your drive to make a difference."

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