Supervisor/Team Leader

TN United Kingdom; Cardiff; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading high street fashion retailer as a 3rd Keyholder, where you will play a crucial role in driving sales and ensuring a fun shopping experience for customers. This position offers the opportunity to develop your skills in a dynamic environment, with a focus on customer service and team collaboration. With a commitment to diversity and inclusion, this innovative firm encourages all store members to express their style. If you're passionate about fashion and eager to grow, this role is perfect for you!

Qualifications

• Minimum 1 year retail experience required.
• Excellent verbal/written communication skills are essential.

Responsibilities

• Support Store Manager in achieving retail targets.
• Deliver friendly and efficient customer service.

Skills

Customer Service

Communication Skills

Organizational Skills

Basic Computer Skills

Mathematics

Education

High School Diploma

Tools

POS System

Job description

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Claire's - A Career that's always in style

About the Role

As a 3rd Keyholder at Claire's, you will be responsible for:

• Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
• In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
• Delivering sales through friendly and efficient customer service
• Ensuring our customers have a fun and enjoyable shopping experience
• Assisting customers with their queries using your product knowledge
• Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
• Ear piercing (you will receive full training)
• Ensuring the store looks presentable and inviting to our customers
• A leading high street fashion retailer with +3000 stores globally
• We specialize in fashionable jewelry, accessories and cosmetics products
• Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
• We are a fun place to work! We encourage all store members to wear our product
• We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!

Qualifications - External

About You

• Some high school required
• Minimum 1 year retail experience
• Excellent verbal/written communication and organizational skills
• Basic computer skills
• Understands the importance of Customer Service
• Sound understanding of mathematics and strong reading comprehension skills
• Ability to stand during scheduled shifts
• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
• Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
• Ability to operate POS system

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all under represented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Only messages sent for this purpose will be considered.

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.