Supervisor - Smiggle UK - Lakeside

Smiggle UK & ROI; East Devon; On-site; GBP 15,000 - 23,000; Part time

Benefits offered by this job

Plan for the Future: Pension scheme

Store discount: 50%

Referral program

Paid holidays: 28+ days

Job summary

Smiggle UK & ROI at Lakeside is seeking a dedicated Supervisor to lead the team, drive sales and deliver exceptional customer experiences in a fast-paced environment.

You will work with the Store Manager on team development, daily briefings, stock control and VM standards, providing a fun, engaging guest experience while upholding brand KPIs. This is a permanent, part-time role with competitive pay and benefits.

Qualifications

• A passionate customer advocate.
• A natural multitasker who is ambitious, resourceful, and inspires the team to achieve store sales and KPIs.
• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
• Adaptable and unfazed by frequent visual changes in a high-pressure environment.
• Someone who is looking for opportunities to always learn more.

Responsibilities

• Lead induction of new Sales Assistant team members.
• Support the Store Manager to develop the team and improve performance.
• Develop sales skills, product knowledge and motivation to meet targets and KPIs.
• Hold daily briefings, communicate targets, and cover in the Store Manager's absence.
• Lead by example to deliver a genuine and unique customer experience.
• Ensure Visual Merchandising briefs meet brand standards.
• Assist with stock control, stocktakes and daily line counts.

Job description

Supervisor | Lakeside | Permanent Contract | 16 Hours | Competitive Salary + Benefits

Ready to lead, inspire and ignite creativity?

Join us at our Lakeside Smiggle Store as a Supervisor!

As a Supervisor, you will work alongside the Store Manager to maximise store performance whilst delivering exceptional customer experiences, boost sales, and provide guidance to all team members in a fast-paced, hands-on environment, all while playing with the products – approaching every day with an attitude of fun!

Supervisor Job Role

• Support the induction of new Sales Assistant team members
• Work alongside the Store Manager to support the team’s individual development and team performance
• Assist the Store Manager to develop the sales skills, product knowledge and motivation of the store team to achieve store and individual targets, including brand KPI’s
• Hold daily briefing sessions, share individual sales targets, and focus on daily goals during the Store Manager’s absence or when required
• Lead by example and provide a genuine and unique experience with every customer
• Ensure all Visual Merchandising briefs reflect the company and brand expectations
• Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts and participate in stocktake

Supervisor Benefits That Speak To You

• Climb the Ladder: Genuine progression and internal training opportunities are within reach - your career can thrive here.
• Plan for the Future: Our pension scheme helps you secure your financial future.
• Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank.
• Referral program: Our referral program rewards you for recommending friends, making every work connection count.
• Generous 28+ days of paid holiday - embrace relaxation, because we believe in the importance of work-life balance.

At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!

Experience & skills required to become a Smiggler?

• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
• A natural multitasker who is ambitious, resourceful, and inspires the team to achieve store sales and KPIs.
• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
• Adaptable and unfazed by frequent visual changes in a high-pressure environment.
• Someone who is looking for opportunities to always learn more.

Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Supervisor and become a Smiggler.

We are an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All qualified applicants will be considered for employment without regard to race, religion, sex, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, age, marital status, pregnancy or maternity or any other legally protected characteristic. We welcome applications from all suitably qualified candidates and encourage a diverse range of applicants to apply.