Supervisor - Smiggle UK - Glasgow Silverburn

Smiggle UK & ROI; Glasgow; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Pension scheme

50% store discount

28+ days holiday

Job summary

Smiggle UK & ROI in Glasgow Silverburn is seeking a Store Supervisor to lead the team, drive store performance, and deliver exceptional customer experiences. You will work alongside the Store Manager to maximise sales and provide guidance in a fast-paced environment while ensuring a fun atmosphere.

You will help develop team skills, manage stock, and uphold brand standards, with an emphasis on customer delight and KPI achievement.

Qualifications

• Customer advocacy aimed at delivering a smile and a giggle to guests.
• Ambitious, resourceful multitasker with can-do attitude.
• Energetic and driven to surpass targets with enthusiasm.
• Comfortable with frequent visual changes in a fast-paced store.
• Curious mindset seeking opportunities to learn more.

Responsibilities

• Support induction of new Sales Assistant team members.
• Work with Store Manager to develop team performance and development.
• Help grow sales skills, product knowledge, and motivation to reach targets.
• Lead daily briefings and share targets in manager's absence.
• Lead by example and deliver a genuine customer experience.

Skills

Customer advocacy

Multitasking

Motivated

Adaptable

Willing to learn

Job description

Supervisor | Glasgow Silverburn | Permanent Contract | 10 Hours | Competitive Salary + Benefits

Ready to lead, inspire and ignite creativity?

Join us at our Glasgow Silverburn Smiggle Store as a Supervisor!

As a Supervisor you will work alongside the Store manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast-paced, hands-on environment; all while playing with the products – approaching every day with an attitude of fun!

Supervisor Job Role

• Support the induction of new Sales Assistant team members
• Work alongside the Store Manager to support the team’s individual development and team performance
• Assist the Store Manager to develop the sales skills, product knowledge and motivation of the store team to achieve store and individual targets including brand KPI’s
• Hold daily briefing sessions and share individual sales targets and focuses on the Store Manager’s absences or when required
• Lead by example and provide a genuine and unique experience with every customer
• Ensure all Visual Merchandising briefs reflect the company and brand expectations
• Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts and participate in stocktake

Supervisor Benefits That Speak To You

• Climb the Ladder: Genuine progression and internal training opportunities are within reach - your career can thrive here.
• Plan for the Future: Our pension scheme helps you secure your financial future.
• Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank. Retail therapy anyone?
• Referral program: Our referral program rewards you for recommending friends, making every work connection count.
• Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work-life balance.

At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!

Experience & skills required to become a Smiggler?

• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
• A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs.
• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
• Adaptable and unfazed by frequent visual changes in a high-pressure environment.
• Someone who is looking for opportunities to always learn more.

Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Supervisor and become a Smiggler.

We are an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All qualified applicants will be considered for employment without regard to race, religion, sex, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, age, marital status, pregnancy or maternity or any other legally protected characteristic. We welcome applications from all suitably qualified candidates and encourage a diverse range of applicants to apply.