Supervisor

Smiggle-; Glasgow; On-site; GBP 16,000 - 24,000; Part time

Benefits offered by this job

50% store discount

Pension scheme

28+ days paid holiday

Referral program

Job summary

Smiggle Glasgow Silverburn is seeking a part-time Supervisor to support the Store Manager in driving performance and delivering exceptional customer experiences. You will guide the team, boost sales, and ensure brand standards are upheld in a fast-paced environment filled with our playful products.

You will help induct new Sales Assistants, develop staff capabilities, and lead by example in daily briefings and customer interactions.

Qualifications

• Passionate about delivering exceptional customer experiences.
• Able to multitask in a fast-paced store environment.
• Self-motivated with a can-do attitude and drive to meet targets.
• Flexible and resilient to frequent store changes and demands.
• Keen to learn and grow within the Smiggle brand.

Responsibilities

• Support induction of new Sales Assistant team members.
• Work with Store Manager to develop team performance and individual growth.
• Help develop sales skills, product knowledge and motivation to hit targets, including KPIs.
• Lead daily briefings and communicate sales targets when the Store Manager is unavailable.
• Lead by example to deliver a genuine, fun customer experience.
• Ensure Visual Merchandising briefs meet brand expectations.
• Assist with stock control, stocktakes, and daily counts.

Skills

Customer advocacy

Multitasking

Motivated

Adaptable

Eager to learn

Job description

Supervisor - Smiggle UK - Glasgow Silverburn

Job no: 824313
Work type: Part time
Location: Scotland UK
Categories: Retail - Store

Ready to lead, inspire and ignite creativity?

Join us at our Glasgow SilverburnSmiggle Store as a Supervisor!

As a Supervisor you will work alongside the Store manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast-paced, hands-on environment; all while playing with the products – approaching every day with an attitude of fun!

Supervisor Job Role:

• Support the induction of new Sales Assistant team members
• Work alongside the Store Manager to support the team’s individual development and team performance
• Assist the Store Manager to develop the sales skills, product knowledge and motivation of the store team to achieve store and individual targets including brand KPI’s
• Hold daily briefing sessions and share individual sales targets and focuses on the Store Manager’s absences or when required
• Lead by example and provide a genuine and unique experience with every customer
• Ensure all Visual Merchandising briefs reflect the company and brand expectations
• Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts and participate in stocktake

Supervisor Benefits That Speak to You:

• Climb the Ladder:Genuine progression and internal training opportunities are within reach - your career can thrive here.
• Plan for the Future:Our pension scheme helps you secure your financial future.
• Shop Smart:Get a generous 50% store discount to grab your favourite items without breaking the bank. Retail therapy anyone?
• Referral program: Our referral program rewards you for recommending friends, making every work connection count.
• Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work-life balance.

At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!

Experience & skills required to become a Smiggler?

• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
• A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs.
• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
• Adaptable and unfazed by frequent visual changes in a high-pressure environment.
• Someone who is looking for opportunities to always learn more.

Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Supervisor and become a Smiggler.

We are an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All qualified applicants will be considered for employment without regard to race, religion, sex, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, age, marital status, pregnancy or maternity or any other legally protected characteristic. We welcome applications from all suitably qualified candidates and encourage a diverse range of applicants to apply.

Advertised: 12 Aug 2026 GMT Daylight Time

Applications close:

Smiggle, the world's hottest stationery brand, was born in Melbourne Australia in 2003 and is now taking over the UK & Ireland!

Smiggle, the world's hottest stationery brand, was born in Melbourne Australia in 2003 and is now taking over the UK & Ireland!