Supervisor - Royal Victoria Dock

Wed2b; Greater London; On-site; GBP 17,000 - 22,000; Part time

Job summary

wed2b Limited is seeking a Store Supervisor for our London Megastore at Royal Victoria Dock. You will lead on shifts, drive sales, coach the team, and ensure outstanding customer experiences in a fast-paced, retail environment.

This part-time role (15–25 hours per week) requires weekend availability and involves working on-site with London weighting and commission to reward performance.

Qualifications

• Previous retail supervisory or leadership experience in a fast-paced store.
• Proven track record in driving sales and delivering high service levels.
• Excellent communication and coaching skills.

Responsibilities

• Lead daily store operations and ensure exceptional customer experiences.
• Take ownership of shifts, supervise the team and uphold standards.
• Drive sales through KPI focus and coaching of colleagues.
• Ensure smooth store operation in absence of management.

Skills

Customer service

Sales driven

Leadership

Team motivation

Job description

Location: On site / London, UK
job type: Permanent / Part-time
Sector and subsector: Retail | General
Salary: Competitive salary

London, Royal Victoria Dock (In-store)

Part-Time 15–25 hours per week

Weekend availability required

Competitive Salary + London Weighting + commission

At wed2b, we don't just sell dresses, we create unforgettable moments.

With over 50 stores across the UK and Europe, we are fast becoming a global leader in bridalwear. We offer beautifully designed dresses, exceptional value and a warm, welcoming experience our customers truly love.

We're are looking for a Supervisor to join our large-format bridalwear Megastore in London, Royal Victoria Dock (near the Excel Centre) We're looking for passionate, customer-focused people to join our brand-new team!

If you love delivering exceptional customer experiences and enjoy working in a fast-paced retail environment, we'd love to meet you.

About the role

Behind every successful store is a driven, commercially focused leader. We are looking for a confident, sales driven Store Supervisor who thrives in a fast paced environment and leads from the front.

As a Store Supervisor, you will:

• Play a key role in the day-to-day leadership of the store, ensuring exceptional customer experiences and sales results, strong commercial performance, and high operational standards.
• Acting as a keyholder and leader on duty, you will take ownership of running shifts, supporting and supervising the team, and ensuring company standards are consistently maintained.
• You will lead by example, driving sales performance through KPI awareness, coaching and motivating team members, and ensuring colleagues demonstrate professional behaviours and conduct at all times.
• In the absence of the Store Manager or Assistant Manager, you will take responsibility for the smooth operation of the store, making commercial decisions and providing clear direction to the team.

This role is perfect for someone who:

• Loves hitting and exceeding targets
• Is motivated by results, pace, and progression
• Brings energy, resilience, and accountability every day

Alongside your supervisory responsibilities, you will continue to provide expert bridal styling appointments, helping brides find their perfect wedding dress and accessories while maximising every sales opportunity.

Why Join wed2b?

• Join a business that is ambitious, growing and performance focused
• Be part of a supportive, people focused culture where energy and ideas are valued
• Work in a role where you create meaningful, memorable experiences every day
• Opportunity to develop, progress and shape your career within a successful and expanding retail brand
• Lead your own store with autonomy, trust and support

At wed2b, we’re looking for leaders who don’t wait for success, they drive it. If you’re ready to lead a team to deliver exceptional results while being part of something special, we want to hear from you.

Come and meet us at our Recruitment Open Day!

We're holding a Recruitment Open Day and would love to meet you.

Date: Friday 13 November 2026

Time: Interview appointments available between 11am and 6pm.

Venue: wed2b Holborn, 1 Thavies Inn, Holborn Circus, London EC4A 1AN.

This is a great opportunity to meet our team, learn more about the role and discover what it's like to work at wed2b. Everyone attending the open day will be offered an interview. Please allow approximately one hour for your visit.

What to bring

Please bring evidence of your right to work in the UK, such as an accepted passport or other eligible right-to-work documentation. If you hold digital immigration status, you can provide a right-to-work share code.

If you require any reasonable adjustments for your interview or the recruitment process, please let us know so we can support you.