Supervisor - M&S Simply Food

Moto Hospitality; Southampton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Annual bonus

Staff discount

Enhanced benefits

Development opportunities

Job summary

Moto Hospitality Ltd is hiring a Supervisor for M&S Simply Food in Southampton. The role offers £30,000 per annum for 40 hours weekly, with a strong focus on leading shifts, maintaining high standards, and delivering exceptional service at a premium grab-and-go store.

You will be a brand ambassador, drive improvements, and support store operations while developing through funded qualifications and a potential career path in management.

Qualifications

• Experience leading or supervising teams in retail or hospitality.
• Strong focus on delivering a memorable customer experience.
• Excellent communication and ability to make decisions under pressure.

Responsibilities

• Lead shifts with confidence, ensuring smooth operations during busy periods.
• Create a positive, high-energy culture where colleagues feel valued.
• Maintain outstanding food safety and health & safety standards.
• Monitor performance and drive continuous improvement.
• Act as a role model for M&S values and ways of working.
• Support the Store Manager as needed to run the unit smoothly.

Skills

Leadership

Communication

Decision making

Job description

Supervisor - M&S Simply Food

Date: 2026-10-11T18:57:47

Location: Southampton, Hampshire, GB, SO14 7

Accessibility: Any

Company: Moto Hospitality Ltd

Application Deadline: 2026-11-10T12:31:11.633

Job Description

Supervisor, £30,000 per annum, 40 hours per week

Address: Winchester Services, M3, Shroner Wood, Winchester SO21 1PP

As a Supervisor, you'll be the strong right hand to your Store Manager, taking the lead when needed and helping to keep the unit running smoothly and successfully every day.

The role is simple, to be an enthusiastic leader and brand ambassador to work within one of the nation's premium grab and go stores, offering M&S Simply Food's handy range of high-quality food whilst delivering exceptional service as we transform the UK's rest stop experience.

What we offer our Supervisors:

• Annual bonus up to £3,445pa


• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more


• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance


• Fabulous development opportunities including funded qualifications, leading to the next step in the management team

What you will be doing as a Supervisor:

• Fabulous development opportunities including funded qualifications, leading to the next step in the management team


• Lead shifts with confidence, ensuring smooth operations during busy trading periods


• Create a positive, high-energy culture where colleagues feel valued, supported, and empowered


• Maintain outstanding food safety, health & safety, and compliance standards at all times


• Monitor performance through key metrics and take action to drive continuous improvement


• Act as a role model for M&S's values, service standards, and ways of working

What you'll bring to us:

• Previous experience leading or supervising teams ideally within retail, hospitality, catering, or customer service


• Passion for delivering a memorable customer experience


• Great communication skills and be comfortable making decisions


• Ability to work on own initiative and make reasoned decisions under pressure

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.

Moto, a place where ambition grows, careers click into gear, and potential travels far.

Please note internally this role is called Team Leader.