Supervisor - Inverness

The Foschini Group / TFG London; Inverness; On-site; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Free clothing allowance

Generous colleague discount up to 70%

Financial and Wellbeing assistance

Enhanced Maternity package

Virtual GP service - unlimited access 24/7

Job summary

The Foschini Group / TFG London is looking for dynamic Supervisors to enhance customer experiences in Inverness. You will lead by example on the shop floor, providing exceptional service while managing store operations effectively.

As a key role in our team, you’ll assist customers, handle transactions, and ensure the store runs smoothly. The position offers exciting perks including a generous clothing allowance, up to 70% off for colleagues, and financial wellbeing support.

Qualifications

• Exceptional communication skills to engage with customers effectively.
• Pride in delivering excellent service and customer satisfaction.
• Ability to recognize customer needs and provide complete outfits.

Responsibilities

• Greet, assist, and lead customers on the shop floor.
• Handle transactions and support stock control processes.
• Assist Style Advisors in their development and store operations.

Skills

Excellent communication skills

Customer engagement

Relationship building

Experience in a customer-facing environment

Job description

Every exceptional customer moment starts with our people

Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop‑floor operations.

What you'll do:

• Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service
• Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
• Use your experience to support our Style Advisors as they grow their own knowledge and experience
• Assist in all tasks to ensure the smooth of the store

Who you'll be:

• Engaging with excellent communication skills and flourish in a customer‑facing environment.
• Focused and take pride in the work you do with our customers.
• Able to demonstrate your ability to build relationships with customers, recognise the needs and provide the complete outfit they are looking for.
• Ideally experienced in a customer facing environment.

What's in it for you?

• Free clothing allowance
• Generous colleague discount up to 70%
• Financial and Wellbeing assistance
• Enhanced Maternity package
• Virtual GP service - unlimited access 24/7

TFG London Inclusion and Diversity statement of commitment:

At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.