General Manager - Brighton

Coppa Club; Kemp Town Estate; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Stream Access

50% Off Food & Soft Drinks

Free meals on shift

Long Service Rewards

Hotel Discounts

Event Space Savings

Wellbeing Support

Retail Discounts

Apprenticeship Programmes

Enrichment Days & Team Events

Job summary

Coppa Club is seeking a General Manager to lead with vision and heart, driving operational excellence and unforgettable guest experiences. You will oversee daily operations, recruit and nurture a high-performing team, and implement strategies that boost guest satisfaction and financial performance.

We value a confident, strategic leader who thrives in a fast-paced, guest-focused environment, with strong financial acumen and a hands-on, people-first management style.

Qualifications

• Leadership experience in hospitality management with a hands-on, people-first approach.
• Strong grasp of financials, planning, and operational strategy.
• Passion for creating warm, memorable guest experiences.

Responsibilities

• Lead with purpose and set the tone for excellence.
• Oversee daily operations from staffing to financials.
• Shape and execute growth strategies to elevate performance and guest satisfaction.
• Ensure every guest visit feels personal, seamless and special.
• Recruit, train, and nurture a culture of continuous improvement.
• Engage with the local community to enhance brand presence.

Skills

Leadership

Business acumen

Guest-first mindset

Team builder

Problem-solver

Job description

Are you ready to lead with vision, heart, and purpose in a vibrant hospitality setting? Coppa Club is seeking an inspiring General Manager to drive operational excellence, nurture a high-performing team, and deliver unforgettable guest experiences., As General Manager, you'll be the driving force behind your venue's success:

• Lead with purpose: Inspire your team and set the tone for excellence.
• Run the show: Oversee daily operations, from staffing to financials.
• Plan for growth: Shape and execute strategies that elevate performance and guest satisfaction.
• Deliver the experience: Ensure every visit feels personal, seamless, and special.
• Develop your team: Recruit, train, and nurture a culture of continuous improvement.
• Engage locally: Build strong ties with the community and enhance our brand presence.
• We're looking for a confident, strategic leader who thrives in a fast-paced, guest-focused environment:
• Leadership: Proven success in hospitality management with a hands-on, people-first approach.
• Business acumen: Strong grasp of financials, planning, and operational strategy.
• Guest-first mindset: Passionate about creating warm, memorable experiences.
• Team builder: Skilled at motivating, mentoring, and growing talent.
• Problem-solver: Calm and decisive when challenges arise.
• We're more than a restaurant-we're a clubhouse for locals, and that includes our team. Here’s what you’ll enjoy:
• Stream Access - Track, manage, and access your earnings instantly.
• 50% Off Food & Soft Drinks - Across all our brands.
• Free meals when on shift - a selected menu for you to choose from when on your break
• Long Service Rewards - such as extra holidays and access to private healthcare.
• Hotel Discounts - Reduced rates at our award-winning properties.
• Event Space Savings - 50% off private hire bookings.
• Wellbeing Support - Mental health, legal guidance, and financial advice.
• Retail Discounts - Enjoy savings from top brands.
• Apprenticeship Programmes - Tailored to your career goals.
• Enrichment Days & Team Events - Because fun matters too.