Supervisor at Newbie Ealing Broadway

Newbie by Kappahl Limited; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Newbie by Kappahl Limited is seeking a proactive Supervisor for our Newbie store in Ealing Broadway. You will lead a friendly team, drive sales, and ensure an inviting, well-presented shopping environment.

You relish guiding others, delivering excellent customer experiences, and coordinating store operations. The role requires prior leadership in retail, ideally fashion, and a practical eye for layout and merchandising.

Qualifications

• Must have previous leadership experience in retail or service.
• Strong communication with a warm welcome and initiative.
• Knowledge of KPI's and local marketing/events is a plus.

Responsibilities

• Lead and inspire store team to achieve sales goals.
• Guide customer experience and ensure engaging shopping environment.
• Oversee store operations and merchandising to look best at all times.

Skills

Leadership in retail

Sales & service

Team collaboration

Customer experience

Education

Commerce/Economics/Leadership education

Job description

An exciting opportunity has arisen to be part of our team in Ealing Broadway. Are you an outgoing, meticulous, and super organised person, who is passionate about our products and achieving sales? Do you want to be part of leading and inspiring a team, and create an inspiring environment and unique shopping experiences for our customers? Maybe you are the person we are looking for, for the position as Supervisor at our Newbie store!

At Newbie we sell more than just children's clothes, we sell a dream. Our aim is to look after the future of our little ones and the planet. With the use of Organic cotton, responsibly sourced, rescued fabrics and sustainability close to our heart, we are creating a caring environment. As a Supervisor in one of our stores, you make sure that a visit to us feels uplifting and inspiring. A magical and romantic place where you like to come back again. You are clear in your communication, and with a warm welcome and good initiative, you guide the customer to long-lasting purchases and offer a unique customer experience. We are looking for you who have previous experience of a leading role in retail, preferably in the fashion industry. Post-secondary education in commerce, economics or leadership is a strong merit.

You also have a sense of interior design and organisation, and help ensure that the store, storefronts, and garments are always in look their best. At Newbie, it's the details that count.

As a Supervisor at Newbie, you are a helping hand for ensuring that the store is run in the best way and achieves sales goals. You have a sales role and assist in all the store's functions.

The position is full time 40/week and is a permanent contract, starting as soon as possible.

Who are you?

• Social, outgoing, and driven by leading others to joint development.
• You are positive, energetic and see solutions rather than problems.
• Puts the team before the self and strives for the good of all.
• Passionate about sales and service and want to give the customer the best shopping experience.
• Love to work in a team, or just as effective alone, lead and collaborate with others to reach goals. Delegate.
• Detail-oriented, has a sense of aesthetics and interior design as well as good organisational skills.
• Previous experience as a leader in retail or service preferred
• You are at the age of 18 or older.
• Knowledge of local marketing and events, is an advantage.
• Has some commercial acumen and an understanding of KPI's

To be able to follow our development journey, we are looking for you, who are flexible, can easily change focus and re-prioritise when needed. No two days are the same, and if you, like us, master challenges effectively and have a 'love' to please our customers, it is you we are looking for! This is only the start and our future is bright...together!