Sales Supervisor

New Look; Banbridge; On-site; GBP 21,000 - 25,000; Full time

Job summary

New Look is seeking a Retail Supervisor to work with the Store Manager to deliver the ultimate shopping experience for customers. You will lead by example, ensuring the team provides the highest level of service and encourages customers to return.

You will motivate your team, set high standards, and develop staff through on-the-job coaching and the Online Academy. Previous retail management experience in a fast-paced environment is essential, with a passion for fashion and customer focus.

Qualifications

• Retail management experience in a fast-paced environment.
• Proven ability to lead a team to deliver results.
• Passion for delivering excellent customer service.

Responsibilities

• Work with the Store Manager to implement the ultimate shopping experience and ensure customers receive the highest level of service.
• Inspire and lead your team to deliver high-quality results and maintain exceptional store standards.
• Set exceptional standards and coach the team to express fashion and customer focus in every interaction.

Skills

Retail management

Customer service

Team leadership

Job description

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

About the role

As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You’ll achieve this by setting exceptional standards and leading your people to deliver high quality results.

About you

Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends, and champion our customers to express their own unique style.

You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.

You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.