Supervisor - AM

ID Logistics; Otley; On-site; GBP 22,000 - 28,000; Full time

Job summary

ID Logistics in the United Kingdom is seeking a Supervisor to lead a warehouse team at our Sherburn in Elmet site. You will drive engagement, communicate clearly, and deliver high service levels to customers while modelling our values.

You will coach colleagues, conduct regular 1-2-1s and reviews, plan workloads, and ensure safety and process compliance. A leadership background in warehousing is essential, with Level 3 Leadership or willingness to study.

Qualifications

• Requires at least 12 months in a leadership role or completion of ID Logistics Leadership training module.
• Experience in warehouse/logistics operations.
• Willingness to study or hold Level 3 Leadership (or equivalent).
• Proven ability to drive performance and engage teams.

Responsibilities

• Lead a team and drive engagement while modelling ID Logistics values.
• Maintain high standards of communication with your teams.
• Coach colleagues through development, coaching, and formal reviews.
• Hold regular 1-2-1 chats and performance reviews with colleagues.
• Plan workloads and allocate work to meet customer service requirements.
• Ensure health and safety checks and adherence to processes.
• Deliver KPI-focused performance and continuous improvement initiatives.

Skills

Leadership

Team management

Communication

Coaching

Performance-driven

Education

Level 3 Leadership

Job description

We are recruiting for a Supervisor who can roll up their sleeves, get things done, support and grow their fantastic team and develop themselves further too. If you are excited to use your skills and experience from a leadership role to support the exciting aspirations of our business, we would like to hear from you. About you Warehousing and operations will be where you feel at home. It is likely you will have held a leadership role for a minimum of 1 year, and/or completed at least one module of the ID Logistics Leadership training. You should also have a great track record of managing your team to be successful, working to and exceeding productivity whilst delivering a great service to our customer. Key responsibilities: · Lead a team, driving engagement whilst role modelling ID Logistics values · Maintain high standards of communication with your teams · Coach colleagues to be the best they can be, through continuous development, ongoing coaching and feedback including regular 121 job chats as well as more formal performance review processes · Hold regular 121 job chat sessions with warehouse colleagues to discuss overall performance, opportunities and development with a clear eye on future potential, and succession planning. · Deliver effective and meaningful shift briefs and regular briefs to your teams, ensuring clear communication channels of relevant and key information · Organise teams effectively, allocating work whilst monitoring progress to ensure workload/tasks are completed to meet customer service requirements, · Deliver effective people management processes, in line with Company Policy, ensuring that key people activities are processed in a timely manner (ie payroll, return to work interviews and investigations) · Prioritise the needs of the Customer, demonstrating and promoting a customer focused approach within all operational activities and decision making · Deliver continued and sustained KPI performance, understanding the business/cost implications of decisions made · Use forecasts and trends to plan for both short- and long-term requirements · Accountable to Quality Control of dispatch sortation items · Maintain the accuracy and security of stock through the appropriate systems and procedures and compliance to agreed processes · Work collaboratively with other colleagues within the operation to deliver site results · Have Health and Safety at the forefront of your mind and co-ordinate regular H&S checks on site · Have a mindset of continuous improvement, with a focus on how the operation to best deliver for our customer Your skills & experience · Ideally you will have at least 12 months experience in a Leadership position and/or have completed at least one of the ID Logistics Leadership training modules · Previous experience working within a warehouse / logistics operation · You will hold, currently be studying for or be happy to take on studying a Level 3 Leadership (or equivalent) qualification · Proven experience working to drive performance and thrive in a performance and results orientated environment · Be able to demonstrate how you have a people first leadership style, always working to engage and motivate your team · Be agile, able to respond to changes and supporting new initiatives · You will be a strong communicator, able to work with and influence where necessary your colleagues, peers, managers and other key stakeholders This is a full-time on-site position based at our site in Sherburn in Elmet. . Some weekend work will be required.