Supervisor

Rick Stein Winchester; Winchester; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Competitive pay including tips

Staff meals

Discounts across Rick Stein

Training & development

Career progression

Inclusive team culture

Holiday allowance

Retail discounts

Job summary

Rick Stein Winchester is seeking an experienced Front-of-House Supervisor to lead the service at our seafood restaurant. You’ll manage the front-of-house during busy periods, deliver warm hospitality and guide the team to maintain the high Rick Stein standards.

We offer competitive pay including tips, staff meals, and generous discounts across Rick Stein Restaurants. Join a supportive team culture with ongoing training and opportunities to progress within the group.

Qualifications

• Front-of-house supervision experience.
• Strong hospitality focus and guest service mindset.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervising and motivating the front-of-house team during service.
• Ensuring smooth operation of your section and the wider restaurant.
• Delivering relaxed, memorable dining experiences for every guest.
• Sharing knowledge of menus, wines and drinks.
• Anticipating guest needs and offering thoughtful recommendations.
• Mentoring junior team members to develop skills.
• Liaising with kitchen and bar teams for seamless service.
• Upholding Rick Stein standards at all times.
• Assisting management with daily tasks including staff scheduling and training.

Skills

Leadership

Hospitality

Communication

Team management

Job description

Supervisor – Front of House

Earn up to £16.64 per hour, including tips.

Great food. Genuine hospitality. A place to grow.

At Rick Stein Restaurants, we’re all about fresh seafood, simple cooking done brilliantly, and making every guest feel genuinely welcome. We’re now looking for an experienced and confident Front-of-House Supervisor to join our team.

If you love great food, enjoy leading a team, and thrive in delivering outstanding guest experiences, we’d love to meet you.

What you’ll be doing

• Supervising and motivating the front-of-house team during service
• Ensuring smooth and efficient operation of your section and the wider restaurant
• Delivering relaxed, memorable dining experiences for every guest
• Sharing expert knowledge of our menus, daily specials, wines, and drinks
• Anticipating guest needs and providing thoughtful, confident recommendations
• Supporting and mentoring junior team members to develop their skills
• Liaising closely with the kitchen and bar teams to ensure seamless service
• Upholding the high standards that define the Rick Stein name at all times
• Assisting management with daily operational tasks, including staff scheduling and training

What we’re looking for

• A friendly, positive attitude with a natural sense of hospitality
• Previous front-of-house experience with confidence leading a team
• A genuine interest in food, wine, and seafood
• Strong communication and interpersonal skills, confident engaging with guests and colleagues
• A team player who thrives in a busy, professional environment
• Someone who leads by example, inspires their team, and takes pride in exceptional service

What you’ll get

• Competitive pay plus tips
• Free staff meals and generous discounts across Rick Stein Restaurants, Rooms, and Shops
• Ongoing training and development, including food, wine, and leadership skills
• Opportunities to progress within a respected hospitality group
• A supportive, inclusive team culture
• Extra holiday allowance for length of service, up to 5 extra days after 5 years
• Access to discounts on 100s of retailers, health, entertainment, travel & more

If you’re passionate about hospitality and want to be part of a restaurant group that values quality, warmth, and professionalism, and start your journey with Rick Stein Restaurants.

Rick Stein Winchester was the first restaurant that Rick Stein and Jill Stein opened outside of Cornwall in 2014. With a nod towards our coastal heritage, this restaurant brings the freshest fish, simply cooked to Winchester. Our stunning seafood restaurant is situated on Winchester high street and is just a short train ride from London.