Supervisor

The Sanctuary House Hotel, Westminster; City of Westminster; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Food & drink discount 25%+

Weekly tips

Hotel discounts

Benefits platform

Healthcare plan

Induction & training

Wagestream access

Job summary

The Sanctuary House Hotel in Westminster, part of Fuller’s, seeks a Supervisor to lead front-of-house teams in a busy setting. You will ensure guests enjoy warm, efficient service and uphold the highest standards of food and beverage experiences across our pub and hotel outlets.

We value hands-on leadership, clear communication, and a positive attitude. You will train new team members, keep morale high, and collaborate with chefs and managers to deliver memorable experiences for locals and

Qualifications

• Hands-on leader who keeps team spirits high and guests happy.
• Clear communication and ability to train new team members.
• Passion for fresh food, great wines and engaging service.

Responsibilities

• Lead front-of-house teams to deliver warm, efficient service.
• Train and guide new team members to meet standards.
• Collaborate with chefs and managers to ensure guest satisfaction.

Skills

Team leadership

Guest service

Communication skills

Positive attitude

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Sanctuary House is a busy hotel offering fine accommodation in Westminster. There are 34 bedrooms, a bar and restaurant, and a steady stream of tourist and corporate visitors all year round.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.