Supervisor

The Hillside; Royal Hillsborough; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

29 days holiday

Flexible working

Staff discount

Job summary

The Hillside in Hillsborough is seeking an experienced Supervisor to join our busy restaurant team. You will lead the front-of-house staff, ensure excellent customer care, and drive revenue through efficient shift management.

We require at least 1 year in a similar supervisory role, strong IT and stock-control knowledge, and flexible availability for days, evenings and weekends. Beannchor operates this venue and offers staff benefits.

Qualifications

• Proven supervisory experience in a busy restaurant environment.
• Ability to lead and motivate a team and drive revenue initiatives.
• Working knowledge of stock takes for food and drink.

Responsibilities

• Supervise a team on shift and delegate tasks effectively.
• Lead customer-focused service and maintain high standards.
• Implement initiatives to increase revenue and control stock.

Skills

Customer care

Team supervision

Communication skills

Organisational skills

IT literacy

Initiative

Education

NVQ Level 3 in Hospitality Supervisor

Food Hygiene Certificate Level 2

First Aid Certificate

Job description

The Hillside is a charming, rustic pub situated in the historic Georgian village of Hillsborough, County Down, only 15 minutes drive from Belfast city centre. The Hillside first opened its doors to patrons in 1752 and has been enjoying a busy trade ever since thanks to our excellent food and drinks selection and our friendly, welcoming service. We are renowned for our roaring open fires in the winter and our pretty cobble stoned beer garden in the summer.

We have an excellent opportunity for an experienced Supervisor to join our team in The Hillside, Hillsborough!

The successful candidate will have demonstrated previous supervisory experience (at least 1 years) in a similar busy Restaurant environment, be able to lead and motivate a team, are customer focused and target driven. They should also be able to implement initiatives to increase revenue and will also have a working knowledge of food and drink stocktakes.

This is a full time position rate of pay £13.57 per hour.

This is an excellent opportunity to join Beannchor, one of the province's largest operators of licensed premises and to progress your career within hospitality!

Essential Criteria:

• Excellent customer care skills
• A minimum of 1 year’s experience in a similar supervisory role
• A proven track record of providing excellent customer care
• The ability to supervise a team of employees on a shift basis and delegate effectively
• Excellent Communication, Presentation and Interpersonal skills
• Effective Organisational Skills
• A good working knowledge of I.T Systems
• Ability to use own initiative

Desirable Criteria:

• 2 years supervisor experience in a similar busy bar/restaurant
• NVQ Level 3 in Hospitality Supervisor & Leadership (or similar)
• Level 2 or higher Food Hygiene Certificate (must be current)
• First Aid Certificate (must be current)

The Hillside offers staff:

• Company Group discount offers 20% off food in The Cloth Ear, The National and Yardbird
• Flexible working
• 29days holiday
• Seasonal parties
• NVQs

The ideal candidate will be fully flexible to work, days evenings and weekend shifts.

We are an equal opportunities employer.

We reserve the right to apply an enhanced shortlisting criteria.

#INDMM #Supervisor #RestaurantSupervisor #BarSupervisor