Supervisor

Old Joint Stock, Temple Row; Park Central; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Discounted hotel stays

My Fuller’s benefits

Healthcare plan

Induction and training

Wagestream access

Gym & cinema discounts

Job summary

Fuller's Old Joint Stock in Birmingham invites applications for a Supervisor role within its vibrant pub and theatre setting. You will lead front-of-house teams, ensure guests are welcomed, and uphold service standards across shifts.

We offer comprehensive induction, ongoing training, and a range of benefits including discount on food and drink, weekly tips, Wagestream access, and a healthcare plan to support you and your family.

Qualifications

• Experience leading a team and maintaining guest satisfaction.
• Hands-on leadership with a positive attitude.
• Assist in training and guiding new team members.
• Excellent communication skills.

Responsibilities

• Keep team spirits high and guests happy.
• Lead by example with a hands-on approach.
• Support training and mentoring of new staff.
• Deliver engaging service and maintain quality.

Job description

Join Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values - doing things the right way, being part of the family, celebrating individuality and always asking what's next? - define the essence of who we are.

The Old Joint Stock is one of Fuller's traditional 'Ale and Pie' pubs. Popular with Birmingham's after-work crowd, the Georgian pub also boasts its own theatre - expect a lively atmosphere on show nights.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.