Supervisor

Fullers Group; Guildford; On-site; GBP 15,153 - 17,908; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Discounted hotel stays

My Fuller’s benefits

Healthcare plan

Wagestream access

Induction and training

Job summary

Fuller’s in Guildford is recruiting a Supervisor to lead a busy team at The White House pub by the River Wey. You’ll deliver welcoming service, oversee shifts and ensure guests have a memorable experience.

We offer progression across pubs and hotels, a 25% discount on food and drink, tips on top of hourly pay, Wagestream option, and healthcare plans after probation. A passion for fresh food and great wines is essential.

Qualifications

• Experience in leading teams in a hospitality setting.
• Strong guest service orientation and communication skills.
• Ability to train and mentor new staff.
• Passion for fresh food, wine and high-quality service.

Responsibilities

• Keep team spirits high and guests happy.
• Lead by example with a hands-on, positive attitude.
• Assist in on-boarding and coaching new team members.
• Ensure smooth service during peak periods and maintain standards.

Skills

Team leadership

Customer service

Training teammates

Food & beverage knowledge

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The White House is a traditional pub in Guildford, overlooking the River Wey. A popular spot, it serves fresh food and ales to a largely local crowd -and plays host to a variety of private parties throughout the year.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands‑on leader with a positive attitude.
• Assist in training and guiding new team members.
• Passion for fresh food, great wines, and engaging service.