Supervisor - The Old Joint Stock, Temple Row

Fuller's; Birmingham; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Wagestream access

Healthcare cash plan

Induction & training

Discounted hotel stays

Job summary

Fuller’s is seeking a hands-on Supervisor at The Old Joint Stock in Birmingham. You will lead a small team, ensure excellent guest service, and train new staff while maintaining high energy on busy show nights.

The role offers progression across Fuller’s pubs and hotels and involves working in a lively, welcoming environment. We value team spirit, great communication, and a passion for fresh food and wines.

Qualifications

• Ability to keep team spirits high and guests happy.
• Hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills.
• Passion for fresh food, great wines, and engaging service.

Responsibilities

• Keep team spirits high and guests happy.
• Assist in training and guiding new team members.
• Lead service to ensure consistent quality and guest satisfaction.
• Communicate clearly with team and guests to resolve issues.

Skills

Team leadership

Guest service

Communication

Training

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Old Joint Stock is one of Fuller's traditional 'Ale and Pie' pubs. Popular with Birmingham's after-work crowd, the Georgian pub also boasts its own theatre - expect a lively atmosphere on show nights.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.