Supervisor

Fuller, Smith & Turner; Matlock Bath CP; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Hotel discounts

Benefits platform access

Healthcare cash plan

Induction & training

Wagestream access

Job summary

Fuller’s Huntsman pub is seeking a Supervisor to lead a frontline team, ensuring warm hospitality and high service standards. The role involves guiding staff, maintaining team morale, and delivering excellent guest experiences.

Join a busy venue with opportunities across pubs and hotels, strong training, benefits, and a supportive culture that values individuality and growth.

Qualifications

• Excellent communication and guest service skills.
• Demonstrated leadership and team motivation.
• Ability to train and guide new team members.

Responsibilities

• Maintain high team spirits and guest satisfaction.
• Lead by example and stay hands-on.
• Support in onboarding and coaching staff.

Skills

Communication

Leadership

Training & coaching

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

A traditional pub at the centre of Bath, The Huntsman attracts both a tourist trade at lunchtime, and an evening crowd of young professionals. It’s a spacious place with two floors, but the pub quickly fills with expectant customers, lured by the promise of great food, beer and quick, friendly service.

What We Can Offer You

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What We Look For In a Supervisor

• Ability to keep team spirits high and guests happy.
• A hands‑on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.