Supervisor

Urban Pubs & Bars Ltd; London Borough of Islington; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Staff discounts across pubs/bars/rests

Referral scheme up to £1000

Birthday day off

Cycle to work

End-of-Year party

Job summary

The Three Johns in London is seeking a Supervisor to lead the bar team during shifts, ensuring service excellence and a strong liaison with the kitchen team. This part-time role at a newly opened venue in Angel offers an engaging, customer-focused environment.

Experience in hospitality, a friendly and proactive attitude, and the ability to train staff are essential. The role includes a competitive hourly rate (£14–£16) and a benefits package from Urban Pubs & Bars Ltd.

Qualifications

• Clear knowledge of products with genuine recommendations and presentation.
• Take responsibility for your team on shift to meet service standards and safety.
• Train the team to ensure knowledge for an unforgettable experience.
• Deal with customer queries quickly and professionally.
• Support management to deliver set goals.
• Promote and market the venue, private hire spaces and events.

Responsibilities

• Lead the bar team on shift to deliver service excellence.
• Liaise with kitchen team to ensure great customer experience.
• Promote the venue and events to customers.

Skills

Product knowledge

Team leadership

Staff training

Customer service

Communication

Promotion/marketing

Job description

**The Three Johns - Supervisor - London**. . Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?. . A gorgeous newly refurbed Three Johns located a stones throw away from the affluent area of Angel Islington. In the heart of North London, The Three Johns is a rustic and charming destination for sourdough pizzas, premium drinks and cocktails. Authentic, raw and boasting a dash of contemporary flair, it is the ideal location to settle down for a pint in Angel thanks to their cool interiors, raw brickwork, vintage table set-ups and booming back bar.. .

What's it all about:

• Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
• Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards.
• Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
• Able to deal with customer queries quickly and professionally.
• Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
• Able to support the Management team to deliver set goals.
• Able to promote and market the venue, private hire spaces and events as appropriate to our customers.

What's in it for me:

• Competitive rate per hour + tronc.
• Be part of a brand new opening.
• Training and development.
• Career progression and promotion opportunities with regular new openings around the corner.
• Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
• Team trips, regular incentives and socials – a fun, family atmosphere.
• Employee Assistance Programme (EAP) to support you across those tough times.
• Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
• Birthdays are for celebrating, so have the day off on us.
• Cycle to work scheme.
• Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants.
• End-of-Year Annual Staff Party & Prize draws!

Welcome to London's biggest independent pub company !. Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London.. . In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

Experience: Required
Employment: Part-time
Salary: £14 – £16 hourly

About Urban Pubs & Bars Ltd: