Supervisor

Noci; London Borough of Hackney; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Stream earnings

Free meals on shift

50% Off Food & Soft Drinks

Hotel discounts

Event space perks

Wellbeing support

Exclusive discounts

Apprenticeship programmes

Long service rewards

Enrichment days & events

Job summary

NOCI is seeking a motivated Supervisor to lead front-of-house operations and elevate the guest experience in a fast-paced setting. You’ll supervise team members, support daily tasks, and mentor staff to deliver consistent service with a warm, guest-centric approach.

As a Leader by Example, you’ll ensure smooth opening/closing, handle inquiries, and maintain high standards of quality and communication across departments. Equality and inclusion are central to our culture.

Qualifications

• Customer-obsessed, going above and beyond to delight guests.
• Collaborative with colleagues at all levels.
• Adaptable and able to juggle tasks under pressure.
• Lead by example and motivate the team.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Guest Experience: Deliver attentive, personalized service.
• Team Management: Supervise, support, and guide team members.
• Operational Support: Handle opening/closing, cash handling, and guest inquiries.
• Training & Development: Help your team grow and succeed.
• Quality Control: Maintain cleanliness and high standards.
• Communication: Liaise with management for smooth operations.

Skills

Customer Obsessed

Collaborative

Adaptable

Leader by Example

Problem Solver

Job description

Lead the Way as a Supervisor at NOCI

Are you ready to take charge and elevate the guest experience? NOCI is looking for a motivated and guest-focused Supervisor to join our dynamic team. If you thrive in fast-paced environments and love leading with purpose, this is your chance to shine.

Why NOCI?

We’re more than just a restaurant — we’re a place to grow, thrive, and be celebrated:

• Stream – Track, stream, save & learn with your earnings.
• Free meals when on shift – a selected menu for you to choose from when on your break
• 50% Off Food & Soft Drinks – Across all our brands, when you’re not on shift, for you plus 5 others!
• Hotel Discounts – Stay in style at our award-winning hotels.
• Event Space Perks – 50% off private hires.
• Wellbeing Support – Mental health, legal & financial guidance.
• Exclusive Discounts – From top UK brands.
• Apprenticeship Programmes – Tailored to your growth.
• Long Service Rewards – Extra holidays & private healthcare.
• Enrichment Days & Events – Because life’s more than just work.

What Makes You a Great Fit?

We’re looking for someone who leads with confidence and cares deeply about the guest experience:

• Customer Obsessed – You go above and beyond to delight guests.
• Collaborative – You work seamlessly with colleagues at all levels.
• Adaptable – You stay cool under pressure and juggle tasks with ease.
• Leader by Example – You inspire and motivate your team.
• Problem Solver – You make smart decisions and keep things moving.

What You’ll Be Doing:

Your role is all about leading the team and ensuring every guest leaves happy:

• Guest Experience – Deliver attentive, personalized service.
• Team Management – Supervise, support, and guide team members.
• Operational Support – Handle daily tasks like opening/closing, cash handling, and guest inquiries.
• Training & Development – Help your team grow and succeed.
• Quality Control – Keep the restaurant spotless and standards high.
• Communication – Liaise with management and departments for smooth operations.

Noci is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.