Shift Manager

Slim Chickens Boucher; Belfast City District; On-site; GBP 24,000 - 30,000; Full time

Job summary

Slim Chickens Boucher is seeking a Shift Manager to lead shifts, energise the team and deliver outstanding guest experiences in a fast-paced hospitality setting. You’ll role model service standards and support the management team to run smooth service across busy periods.

We value leadership potential, training, and clear progression as part of your growth in our Belfast hospitality operation.

Qualifications

• Experience in a supervisor, team leader, or keyholder role in hospitality or retail.
• Confident leading a team in a fast-paced environment.
• Strong communicator with a calm, can-do attitude.
• Ambition to progress – we’re growing, and we promote from within!

Responsibilities

• Lead shifts and ensure smooth operations during peak times.
• Motivate the team to maintain high energy and exceptional service.
• Coach and support team members to follow standards and deliver great guest experiences.
• Monitor and uphold cleanliness, stock, safety, and cash-handling procedures.
• Be the on-shift point of contact for guests and staff, resolving issues professionally.

Skills

Leadership

Communication

Customer service

Ambition to progress

Job description

Are you ready to step up and lead from the front?

We're looking for a Shift Manager to help run the show during peak times, energise the team, and deliver outstanding experiences for every guest, every shift.

This is a brilliant opportunity for someone with leadership potential who’s ready to take the next step in their hospitality career – with support, training, and clear progression built in.

As Shift Manager, you’ll support the management team by leading shifts, ensuring everything runs smoothly, and being a role model to the team on the floor.

Run Great Shifts...

• Take control of the shift – from setting the pace to problem solving in the moment.
• Motivate the team and keep energy levels high, even when it’s busy.
• Ensure the restaurant is clean, well stocked, and fully compliant at all times.

Support the Team...

• Coach team members during shifts to deliver excellent service and follow standards.
• Help train new starters and create a positive, productive team culture.
• Work closely with senior managers to make sure team and guest needs are met.

Deliver Top Tier Guest Experiences...

• Be the go to person for guests and staff during service.
• Handle any issues or feedback professionally and proactively.
• Lead by example in creating a friendly, welcoming atmosphere.

Keep Things Running Smoothly...

• Monitor stock, cleanliness, and safety standards throughout your shift.
• Follow and enforce company procedures – from opening and closing to food safety and cash handling.
• Contribute to a safe, secure, and supportive working environment.

About You:

• Experience in a supervisor, team leader, or keyholder role in hospitality or retail.
• Confident leading a team in a fast paced environment.
• Strong communicator with a calm, can do attitude.
• Passion for great service and a keen eye for detail.
• Ambition to progress – we’re growing, and we promote from within!

Lead the shift. Build your future.