Supervisor

Ben Sherman; Livingston; On-site; GBP 26,000 - 34,000; Full time

Job summary

Ben Sherman in Livingston is seeking a dedicated Store Supervisor to lead daily store operations and uphold premium brand standards. You will drive sales, manage the team, and ensure excellent customer service across in-store and online channels.

You will be responsible for motivating staff, maintaining compelling visual merchandising, and delivering a shopping experience that delights customers while achieving KPIs and targets.

Qualifications

• Experience in retail management or supervision.
• Strong customer service and communication skills.
• Ability to drive sales and meet targets.
• Excellent visual merchandising and store presentation.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and brand.
• Provide accurate information about our product to the customer including features and benefits and stock availability.
• Promote our multi-channel shopping options to ensure maximum customer satisfaction.
• Provide an inviting and welcoming atmosphere for our customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility in order to meet the needs of the store.

Skills

Retail Management

Customer service

Sales targets

Visual merchandising

Communication skills

Job description

Come and join the team at Ben Sherman!
As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Supervisor
Livingston
4 day/5day 30/37.5 hours
Come and join the team at Ben Sherman!
As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role:

To assist both the Store and Assistant Manager in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. To help retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience:

Essential:

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communication skills

Desirable:

• Good IT skills
• Experience of working in a premium fashion brand

Skills:

Retail Management