Store Manager

Ben Sherman; Braintree; On-site; GBP 32,000 - 40,000; Full time

Job summary

Ben Sherman in Braintree is seeking a Store Manager to lead the team, drive sales, and deliver a premium shopping experience for customers in-store and online. You will recruit, train and develop staff, maintain impeccable visual merchandising, manage KPIs, control payroll and store costs, and ensure brand integrity through consistent standards of service.

You will be responsible for delivering LFL growth, coaching your team, and representing the brand with excellence in customer interactions.

Qualifications

• Customer service focused.
• Sales and target driven.
• Excellent visual merchandising skills.
• Commercial awareness.
• Good communication skills.

Responsibilities

• Delivering LFL growth of sales and KPI performance in the store.
• Maintaining impeccable visual merchandising standards and stock availability.
• Complying with reasonable instructions from senior retail team members.
• Developing, reviewing and appraising your team based on KPIs and performance management.
• Ensuring brand integrity through correct behaviours and uniform standards.
• Controlling payroll and other store expenditures to stay within budget.
• Training and inducting your team to deliver excellent customer service.

Skills

Retail Management

Job description

Come and join the team at Ben Sherman!As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Store Manager
Braintree
37.5 hours

Purpose of the role:
You will be the one to take full accountability in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

• Delivering LFL. growth of both sales and KPI performance in the store
• Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
• Complying with reasonable instructions from senior members of the retail team
• Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
• Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
• Controlling payroll and other store expenditures ensuring they come within budget
• Training and inducting your team to deliver excellent customer service

Key Skills and Experience:

Essential:

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communication skills

Desirable:

• Good IT skills
• Experience of managing poor performance
• Experience of working in a premium fashion brand

Skills

Retail Management