Supervisor

NFH Restaurants Ltd; Langham; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

28 days holiday

Free meal

Job summary

NFH Restaurants Ltd. is recruiting a Wendy’s Supervisor to lead daily operations at a Wendy’s restaurant in the UK. You will manage Shift Leaders and Team Members, focus on staffing, training and scheduling, and coach your team to deliver 5-star service.

You will partner with the General Manager to drive guest experience, achieve sales targets and ensure compliance with health and safety and company standards. Strong leadership and fast-paced restaurant experience are essential.

Qualifications

• Experience leading people in a fast-paced food service environment.
• Proven ability to staff, train and schedule effectively.
• Strong coaching and development mindset.

Responsibilities

• Manage and supervise Shift Leaders and Team Members.
• Oversee day-to-day restaurant operations to meet company standards.
• Deliver training with the General Manager and address capability gaps.
• Ensure compliance with Health & Safety, audits and stock controls.
• Drive sales and profit through effective team management.

Skills

People leadership

Staffing

Scheduling

Coaching

Guest service

Job description

Wendy’s is hiring a Supervisor to join their team.

Our Company

NFH Restaurants is a dynamic multi-brand franchisee passionate about food and hospitality.

We are growing aggressively with a commitment of opening over 25 units in the next 3 years across the UK within the different brands we represent.

Our people are the heart of our business. Our amazing teams that deliver food and exceptional service to our guests are passionate about what they do. We celebrate individuality, reward hard work, and encourage ambition in each role.

As a Supervisor of Wendy’s, you will:

• Under the leadership of the Restaurant General Manager and Assistant Manager, you will manage the daily operations and staff of a Wendy’s restaurant
• Focus specifically on staffing, training, and scheduling, all of which will help build and retain a 5-star team
• Identify talent and empower your team to grow by providing coaching & development
• Use effective scheduling to ensure your team is the right place at the right time
• Be the face of the restaurant to new hires, and crew members’
• This one’s a no-brainer: you’re key to increasing store sales and profit goals.
• Support the General Manager in the day-to-day management of the business, both Front of House and Back of House
• Support with local marketing opportunities to drive sales and the presence of your restaurant in your local area
• Ensuring compliance with all Company policies and procedures.
• Help in building a passionate, engaged team that provide a great guest experience and can support with future new site opening

What you bring to the table:

• Experience leading people, even better if you did it in a food service environment.
• 1 year of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment.
• 1 year of management experience
• Flexibility to work – must be available all-day parts and days of the week.

Responsibilities Include

• Manage and supervise Shift Leaders, and Team Members
• Support the Managers to oversee all day-to-day restaurant operations to ensure all Company standards are adhered to
• Support the delivery of all key training with the General Manager and identifying training needs and capability gaps within the team
• Ensure that all audit requirements are adhered to, including Health and Safety, Food Audits, Stock take, EHO and Financial Audits
• Build and maintain an efficient team of employees, driving the team towards the business objectives
• Support the manager to control costs without compromising standards and the Wendy’s guest experience, through weekly and daily line checks
• Working in Back of House helping and training the team during peak times
• Comply with all legislative and Company Food Hygiene and Health & Safety requirements and help promote a positive safety culture throughout the business

You’re willing and able to:

• Travel to other locations (restaurants, area office, etc.) as needed.

Why Wendy's?

We keep it real. It’s our personality. People want to have fun—where they dine, and where they work. We see to both. Our customers adore Wendy’s, and we adore them.

Here at Wendy's, we like our food how we like our ideas: fresh. That's why we've introduced fun, flexible working. No zero-hour contracts. No nonsense. Whatever your needs are, we're ready to embrace them, allowing you to be who you want to be. Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than anyone would expect from a fast-food place. No doubt you do the first two already. We can teach you the third!

Sound good? Keep reading.

Our burgers are square, which means we don’t cut corners. So hopefully, neither do you. Your natural friendliness is just one of your talents.

You can handle working at pace.

You’re good with working anywhere in the restaurant.

You like making guests happy. For real.

We get it. We get you.

Our food isn’t one size fits all and our job opportunities aren’t either. Whether you ‘re looking for your first job or to build a career, a lot of hours or something to keep you busy on the weekend, you’re an early bird or night owl, we’ve got you covered.

What’s in It for you?

• A chance to join a company with ambitious growth plans with opportunities to develop and progress your career in an exciting industry
• Participation in the pension scheme
• 28 days paid holiday
• An overall fun, motivated, and growing team to work with!
• Stream - Access to advanced pay
• Free meal while you’re working
• Your growth and development are as important to us as it is to you- we work with you to support your development every step of the way.

What are you waiting for? Are you an inspirational leader? fun? Eager to learn? We would love to have you as part of our team!