Crew Member

Wendys; Metropolitan Borough of Solihull; On-site; GBP 18,000 - 24,000; Full time

Job summary

Wendy's in the United Kingdom is seeking energetic individuals to join our team. You will greet guests, take orders with a smile, and help maintain a clean, efficient restaurant while supporting your crew during busy periods.

Ideal candidates are friendly, enjoy a fast pace, and are eager to learn the Wendy's way—delivering great guests experiences and upholding brand standards. This role requires flexibility across shifts and locations in the restaurant.

Qualifications

• Excellent customer service and communication abilities.
• Ability to stay calm and friendly in a fast-paced environment.
• Willingness to learn and adapt to brand standards.

Responsibilities

• Greet guests and take orders with a friendly, can-do attitude.
• Assist team and guests to ensure smooth service on busy shifts.
• Follow headset instructions and operate restaurant equipment according to Wendy's standards.
• Maintain clean, welcoming dining area and back-of-house spaces.

Skills

People skills

Teamwork

Positive attitude

Flexibility

Job description

Why Wendy's?

We keep it real. It’s our personality. People want to have fun—where they dine, and where they work. We see to both. Our customers adore Wendy’s, and we adore them.

Here at Wendy's, we like our food how we like our ideas: fresh. That's why we've introduced fun, flexible working. No zero-hour contracts. No nonsense. Whatever your needs are, we're ready to embrace them, allowing you to be who you want to be.

Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than anyone would expect from a fast food place. No doubt you do the first two already. We can teach you the third!

Sound good? Keep reading.

Our burgers are square, which means we don’t cut corners. So hopefully, neither do you.

• Your natural friendliness is just one of your talents.
• You can handle working at pace.
• You’re good with working anywhere in the restaurant.
• You like making guests happy. For real.

What you bring to the table:

• Solid social skills - you act like your Nan is standing behind you (at least while you’re at work).
• You see whatever’s low - ketchup, straws, cups -and you fill it back up.
• You pitch in and help your crew and customers.
• You take and receive direction like a pro.
• You want to learn something new and be a part of something good.
• If something doesn’t seem right, you make it right.

You must be willing and able to:

• Stand and move for most - if not all - of your shift.
• Lift up to 5kg – 25kg. now and then.
• Handle weather-related moments like rain at the drive-thru, litter picking, taking rubbish out in the summer, etc.
• Wear a headset, use other restaurant equipment such as a order taking system or grill, and follow brand standards and guidelines.
• For more information on specific equipment or job requirements, see the job description or speak with the hiring manager.

Our food isn’t one size fits all and our job opportunities aren’t either. Whether you ‘re looking for your first job or to build a career, a lot of hours or something to keep you busy on the weekend, you’re an early bird or night owl, we’ve got you covered.

We are also a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.