Supervisor

Marston's PLC; Kettering; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

30% off at pubs/hotels

Meal deal £4.50

Flexible/part-time hours

Marston's Rewards

Health screening discounts

Long service awards

Gym discounts

24-hour GP helpline

Apprenticeship programs

Licensed Trade Charity access

Job summary

Marston's Trading Post in Kettering is seeking a Supervisor to lead a busy pub team. You’ll open/close, manage stock and cash, and ensure every guest experiences moments of joy in a lively, fast-paced environment.

Join Marston's to progress through our internal pathways with real benefits, including discounts and rewards, while you develop leadership skills and drive team success in a welcoming setting.

Qualifications

• Experience in a supervisor or team leader role.
• Ability to open/close and manage stock and cash.
• Deliver high-quality guest service.
• Thrives in a busy, fast-paced pub environment.

Responsibilities

• Lead and motivate team to deliver moments of joy.
• Ensure the business runs efficiently and profitably.
• Open and close, stock, and cash up.
• Provide excellent customer service.

Skills

Leadership

Team motivation

Cash handling

Customer service

Tools

POS system

Job description

Supervisor

Location: Kettering

Venue: Trading Post

Salary: From £12.81 per hour

Hours: 38hrs per week

Reliable hours contract and flexible/part-time hours

Opportunities for progression

Privilege card discount

Marston's Rewards

About the Role

We're on the lookout for a Supervisor to join our team!

Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly - fun!

As Supervisor you'll:

• Have a natural talent for leading and motivating others, you'll share moments of joy with our team and guests.
• Share a pride in delivering an experience that encourages guests to return.
• Have previous experience in a similar Supervisor or Team Leader role.
• Work with the wider pub management team to ensure the business runs efficiently and profitably.
• Be responsible for opening and closing, stocking, and cashing up.
• Be a role model for customer service.
• Have the ability to think on the spot and use your initiative.
• Be accountable for the smooth running of shifts and managing all aspects of the pub when the wider management team is away.

What comes next is up to you

If you have the determination to drive your development, we'll support you through our internal career pathway, DNA, giving you the tools to progress into an Assistant Manager role and beyond!

What you get from us

You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
• Health Screening Discounts
• Long Service Awards
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

About Marston's

Where people make pubs.

Location

Trading Post
Kettering
NN15 7RH

Wellbeing

As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licensed Trade Charity.

Accommodation

The majority of our pub General Manager roles include optional on-site accommodation.

Award winning

Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.

Bonus

Our pub management, operations and sales roles offer performance related bonus schemes. For support centre teams, we offer a discretionary company bonus scheme.

Competitive salaries

Opportunity to earn a great wage whilst having fun at work.

Long service

We reward loyalty with awards for key anniversary milestones.

Food and drink

Our privilege card gives 30% discount on food and drink in our pubs, plus access to £4.50 refuel at work meal deal while on shift.

Pension scheme

All salaried roles include membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.

Private healthcare

Some roles include access to a private healthcare scheme.

High street discount

An exciting range of high street, online discounts and cashback offers are available for all.

Employee discount

All employees receive a 30% discount on Marston's food and hotel stays.

Training and development

We are passionate about growing our talent through apprenticeships, dedicated L&D teams, and award-winning e-learning platforms.