Supervisor

The Bald Faced Stag; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premium bar and restaurant in East Finchley seeks a Supervisor to lead the front of house team. The ideal candidate will have experience in premium food and bar establishments, demonstrating product knowledge and ensuring top service standards. Responsibilities include managing the team, providing training, and handling customer queries. Attractive benefits include competitive pay, career progression, and discounts across all venues. Join a fun, family-oriented environment where your contributions are valued.

Benefits

Competitive rate per hour

Training and development

Career progression

Employee discounts

Team trips and socials

Employee Assistance Programme

Referral scheme

Cycle to work scheme

Qualifications

• Experience in premium food and bar establishments.
• Ability to manage a team and ensure service standards.
• Passion for training and developing team members.

Responsibilities

• Demonstrate knowledge of products and ensure quality presentation.
• Take responsibility for team performance during shifts.
• Handle customer queries professionally and quickly.

Skills

Customer service

Team leadership

Knowledge of food and drink

Training and development

Marketing the venue

Job description

We are currently looking for a talented and driven Supervisor or senior front of house team member, with experience in premium food and bar establishments to join our team. Our newly refurbished site in East Finchley is.

What's it all about:

• Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality
• Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards
• Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience
• Able to deal with customer queries quickly and professionally
• Always willing to learn new skills and explore opportunities, be approachable and encourage ideas
• Able to support the Management team to deliver set goals
• Able to promote and market the venue, private hire spaces and events as appropriate to our customers

What's in it for me:

• Competitive rate per hour + tronc
• Be part of a brand new opening
• Training and development
• Career progression and promotion opportunities with regular new openings around the corner
• Get out and about, you automatically get discounts across all our pubs, bars and restaurants
• Team trips, regular incentives and socials – a fun, family atmosphere
• Goes without saying, but we’ll feed you during your shift
• Employee Assistance Programme (EAP) to support you across those tough times
• Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
• Access your Wages anytime through Wagestream
• Birthdays are for celebrating, so have the day off on us
• Cycle to work scheme

Interested in hearing more?

Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!