Supervisor

Pergola; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Transparent payments

Internal progression

Free therapy

Referral bonus

Career development

Awards & events

Seasonal socials

Incentive trips

Enhanced parental leave

Discount on food and drink

Job summary

Incipio offers vibrant hospitality environments in London and beyond, seeking a Supervisory leader to inspire and support teams across shifts. You will help maintain high standards of guest experience and brand service, leading by example and solving problems in fast-paced venues.

Join us to contribute to a culture of inclusivity, personal growth, and professional development, with opportunities to progress within our career pathway as the business expands.

Qualifications

• Vibrant and energetic individuals.
• A leader who sets examples and answers questions.
• An insightful person who loves to see their team achieve.
• Disciplined for exceptional standards.
• Natural with guests who enjoys interaction.
• Friendliness, Playfulness and approachability.

Responsibilities

• Deliver outstanding hospitality across the team to give guests the best experience.
• Lead shifts to run the venue efficiently and proactively.
• Motivate your team with coaching and encouragement.
• Collaborate with management to drive venue sales.
• Plan, prepare and brief the team before shifts.
• Bring ideas and processes to life and take part in leadership training.
• Have fun, laugh, and share good vibes.

Skills

Leadership

Guest interaction

Communication

Team motivation

Positive attitude

Job description

Incipio curatesbeautiful spaces with vibrant atmospheres for great times.

As the third step onour career pathway, our Supervisors excel at leading their teams with strongproblem-solving skills. They inspire and support their colleagues, seamlesslybridging the gap between Managers and the wider team.

BENEFITS + BESTBITS

• Transparent and fairTRONC Payments
• 60% of our managementteams are people we have progressed internally
• Self Space: FreeTherapy available through Self Space. Accessible to anyone who works forIncipio
• Referral Bonus: refera friend and once they have passed their probation you receive a bonus
• Career support andopportunities to develop within the Career Pathway, expanding in your role asthe business grows
• Company awards tocelebrate team and regular events
• Incipio FC + SeasonalSocials
• Incentive tripssponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
• Enhanced Maternity,Paternity and Adoption leave
• 50% discount for foodand drink in all of our venues

WHAT YOU’LL BEGETTING UP TO

• Ensuring our guestshave the best possible experience by delivering outstanding hospitality acrossyour team
• Ensuring the venueruns efficiently by setting an example and proactively leading your team andproblem solving on shifts
• Motivating your teamby providing excellent support, training and encouragement
• Working with yourmanagement team to drive sales in your venue with the support of your team
• Proactive planning,preparation and briefing of the team
• Bringing ideas,processes and orgainisation to life
• Attending trainingcourses to develop your leadership skills and gain certification such as FirstAid, Fire Marshalls and Personal Licenses
• Having fun, laughing alot and giving good vibes

WHAT WE’RE LOOKINGFOR

• Vibrant + energeticindividuals
• A leader, someone whoenjoys setting examples and answering questions
• An insightful andimpactful human, who loves to see their team achieve
• A discipline forexceptional standards
• A natural with guests,someone who enjoys interaction
• Friendliness,playfulness and approachability

We’reall about celebrating individuality & inclusivity. At Incipio, we believediverse teams make the best teams. That’s why we welcome applications from allbackgrounds, experiences, and perspectives; regardless of race, gender, age,disability, religion, sexual orientation, or anything else that makes youuniquely you. If you need any adjustments during the application process, justlet us know. We’ve got you!

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