Supervisor

The Rosy Hue; Greater London; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

40% food and drink discount

Employee wellbeing support

Bonus scheme

Job summary

The Rosy Hue in Elephant & Castle is seeking a Supervisor to lead shifts, create a welcoming atmosphere and deliver memorable experiences for guests. We value warmth, energy and ownership, with a focus on developing the team and maintaining high service standards.

You will work within an independent pub group, collaborating with a close-knit team to ensure guests feel welcomed and cared for on every visit.

Qualifications

• Hospitality-focused approach to guests and atmosphere.
• Ability to lead a small team during busy shifts.
• Commitment to staff development and mentoring.

Responsibilities

• Lead the shift and ensure guest satisfaction.
• Support and develop team members.
• Resolve service issues and maintain a positive atmosphere.

Skills

Guest-focused hospitality

Team leadership

Staff development

Attention to detail

Job description

We\'re looking for aSupervisor forThe Rosy Hue in Elephant & Castle

Our Supervisor will be someone who loves creating great experiences, leading by example and bringing warmth, personality and energy to every shift

As an independent neighbourhood pub, we believe everyone who walks through our doors is our guest, and everyone who works here is a host. If you\'re passionate about great hospitality, developing people and making every visit memorable, we\'d love to meet you.

Is This You?

You\'re someone who genuinely loves hospitality. You get a buzz from looking after people, owning the shift and creating the kind of cracking atmosphere that keeps guests coming back.

You\'ll be part of a close-knit team, helping to deliver memorable experiences everyday. Whether you\'re supporting the team through a busy service, solving problems, or celebrating great moments together, you\'ll bring positivity, energy and a real sense of ownership. People matter to you.

We\'re looking for someone who:-

• Loves pubs & thrives in guest-focused environments


• Is keen to work as part of a successful, independent operator, where we really know each and collaboration is key


• Enjoys developing people and bringing out the best in a team.


• Pays attention to the little details


• Cares about doing the right thing

AboutThe Rosy Hue in Elephant & Castle

Sitting on the corner of the new two-acre Elephant Park development in Elephant & Castle, The Rosy Hue is a classic neighbourhood local, serving up delicious food all day alongside drinks and seasonal cocktails from local breweries and distilleries. The pub was inspired by the rich history of the area and its 19th century Penny Gaff dancing halls, with the name inspired by the rosy glow that appeared on the cheeks of those who frequented there. The front of the pub is a social space for dining and drinking, whilst behind the arch you will find the perfect viewing for sports, live music and pub quizzes. Outside, there\'s generous outdoor seating for our guests to enjoy. The Rosy Hue is located a 2 minute walk from Elephant & Castle tube and main station so offers a great commute and it is part of Livelyhood.

Who are Livelyhood?

Livelyhood is a London based owner, creator & operator of modern, inviting & independent neighbourhood venues.

We currently have 7 London businesses and we\'re investing and growing existing sites, whilst developing a new brand, so this is a great time to join.

What\'s on our minds?

We love our London communities, we\'re passionate about dogs, new products, focusing on sustainability and we are super proud of our close, active relationships with our charity partners - The BigKid Foundation, Only A Pavement Away and The Licensed Trade Charity.

Our Supervisor will support the team in the delivery of Livelyhood\u2019s offering that has our five Lively Ways (values) of Authentic, Daring, People, Lively and Sustainable at its very heart.

What\'s in It For You?

• Competitive hourly rates of pay £13.50- £14.25 per hour depending on your experience


• PLUS EXCELLENT service/tronc - up to a further £1.75 an hour delivering OTE of£15.25- 16ph


• A quarterly supervisor bonus scheme


• Immediate starts and a focus on employee well-being, including employee assistance support.


• Long-term career opportunities with an established, independent pub operator.


• Generous perks like a 40% discount on food and drinks for you and three guests across all of our pubs from day 1.


• Access hospitality and retail discounts via Hospitality Rewards platform


• Flexible access to your earnings on demand with Hastee


• Milestone rewards from 6 months onwards and access to up to 35% your earningson demand as you want it.


• Regular incentives and recognition, includingour Lively Loves Awards. We have FUN.

And the chance to be part of a great team of people, in a venue to be proud of. Full and part time applications welcome

All applicants will require a UK bank account and proof of their eligibility to work in the UK.