Supervisor

Il Bistrotto - London; Greater London; Presencial; GBP 29.000 - 33.000; Jornada completa

Descripción de la vacante

Il Bistrotto London in Chelsea is seeking a hands-on Restaurant Supervisor to welcome guests, oversee service and keep the floor organized. You’ll lead by example, support the team, and ensure smooth operations from opening to closing.

Previous hospitality supervision is a plus, with a friendly, calm presence during busy services. Salary ranges between £29,000 and £33,000 per year, with a full-time schedule from Tuesday to Saturday.

Formación

• Experience in restaurant, bar or hospitality.
• Supervisory experience is a plus.
• Friendly, guest-focused demeanor.
• Good communication with floor and kitchen teams.
• Reliable with opening/closing duties.
• Interest in Italian food and warm hospitality.

Responsabilidades

• Be present and hands-on on the floor, welcoming guests and serving tables.
• Support the front-of-house team during service and help everyone stay organised.
• Take responsibility for opening and closing the restaurant, making sure the space is ready for guests and properly closed at the end of the shift.
• Look after guests throughout their visit, answering questions and handling concerns with care.
• Communicate with the kitchen and management team to help service run smoothly.
• Help maintain the restaurant’s standards of cleanliness, presentation and organisation.
• Support and encourage colleagues, sharing clear information and leading by example.

Conocimientos

Customer service

Leadership

Communication

Teamwork

Hospitality

Descripción del empleo

Il Bistrotto is a lively Italian bistrò and cocktail bar in Chelsea, inspired by Ligurian flavours and the relaxed spirit of the Mediterranean. We’re looking for a hands‑on Restaurant Supervisor who enjoys being on the floor, looking after guests and helping the team deliver warm, attentive service.. This is a service‑led role. You’ll welcome guests, serve tables and support your colleagues throughout the shift, while helping keep the restaurant organised and running smoothly. You’ll also take care of opening and closing duties, communicate with suppliers when needed and bring a calm, confident presence to the floor. Some experience guiding a team is important, but above all, we’re looking for someone who leads by example and loves hospitality.. .

Key responsibilities

• Be present and hands‑on on the floor, welcoming guests and serving tables..
• Support the front‑of‑house team during service and help everyone stay organised..
• Take responsibility for opening and closing the restaurant, making sure the space is ready for guests and properly closed at the end of the shift..
• Look after guests throughout their visit, answering questions and handling any concerns with care..
• Communicate with the kitchen and management team to help service run smoothly..
• Help maintain the restaurant’s standards of cleanliness, presentation and organisation..
• Support and encourage colleagues, sharing clear information and leading by example..

What we’re looking for

• Previous experience in a restaurant, bar or hospitality setting; supervisory experience is a plus..
• A natural, friendly approach to guest service and a genuine enjoyment of serving guests..
• Good communication skills and the ability to work closely with both the floor and kitchen teams..
• A reliable, organised and practical approach to opening and closing duties..
• Confidence supporting colleagues and taking the lead when needed..
• A calm, positive attitude during busy services..
• An interest in Italian food, cocktails and the warm, informal hospitality of Il Bistrotto..

Experience: Not required
Employment: Full-time
Schedule: Tuesday to Saturday
Salary: £29,000 – £33,000 yearly

About Il Bistrotto - London:

Mediterranean Bistro and Cocktail Bar in Chelsea, London, born from a joint venture between Velier S.p.A., a leading Italian company in wine and spirits distribution, and Il Bistrotto, a historic venue on the Ligurian Riviera.