Head Waiter/Waitress

Bocca Di Lupo; Greater London; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Ongoing training & career development

Staff discount after dining in

Free gelato from Gelupo

Annual wellbeing allowance

Training allowance up to £300 annually

Staff trip to Italy

Company pension

Job summary

Bocca di Lupo in Soho, London, is seeking an experienced Head Waiter/Waitress who thrives in a busy, high-end setting and loves delivering memorable hospitality.

Join a team that values growth, ongoing training, and generous staff benefits, with opportunities to develop wine knowledge and guest service skills while working with a celebrated Italian menu.

Qualifications

• Be passionate about Italian cuisine and the brand.
• Experience in a busy high-end restaurant.
• Friendly, hardworking and reliable.
• Strong guest-service mindset is essential.

Responsibilities

• Manage sections and table flow during busy services.
• Act as the main guest contact, handling issues calmly and decisively.
• Support standards and menu knowledge on the floor.
• Drive a strong guest experience through confident service.

Skills

Passion for Italian food

Experience in busy high-end restaurant

Friendly

Hardworking

Reliable

Job description

Bocca di Lupo is a multi-award winning regional Italian restaurant located in the heart of Soho. We specialise in the obscure and the delicious highlights of food from all across Italy's twenty regions.

We’re looking for an experienced Head Waiter/Waitress who loves the buzz of a busy restaurant, the thrill of giving great service and the joy of making people happy with great hospitality.

Why work for us:

We are an excellent place in which to grow and improve your skills and as part of the family you'll get : ongoing training & career development, generous dine in and staff discount discount, a free scoop of gelato from our sister site Gelupo, an annual wellbeing allowance to spend on your health and wellbeing and up to £300 a year towards training. We have a strong promote from within ethos and our entire management team for the restaurant, both front & back of house, is made up of people who have been promoted to their roles internally.

Responsibilities

• Manage sections and table flow during busy services
• Act as the main guest contact, handling issues calmly and decisively
• Support standards, and menu knowledge on the floor
• Drive a strong guest experience through confident service and awareness

Successful candidate should have/be:

• Be passionate about Italian food
• Have experience in a busy high-end restaurant.
• Be friendly, hardworking & reliable

Why you should join us:

• Very competitive earning- up to £17.28 for a very experienced waiter
• Full time hours, with a flexible working pattern over 5 days a week
• The chance to improve your wine knowledge with around 150 Italian wines, many of which are exclusive to us
• Ongoing training & career development
• Annual training allowance,
• Additional day of holiday for each year spent with us
• Generous staff discount when dining in
• A free meal for two in your birthday month
• the ability to buy cost price food & wine from us to enjoy at home
• Staff trip to Italy
• Monthly events and outings
• The chance to work in a team of people passionate about producing and serving exceptional food and drinks
• Company pension