Supervisor

The Jugged Hare, Victoria; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

25% discount on food and drink

Discounts increasing with tenure: 30%/

35% after three years

40% after five years

Tips paid weekly

Discounted hotel stays

Access to My Fuller’s benefits

Healthcare Cash Plan

Full induction and training

Wagestream earnings access

Job summary

Fuller’s The Jugged Hare in London near Victoria is looking for a hands-on Supervisor to lead daily service, keep guests happy and maintain the warm, authentic atmosphere guests love. You’ll mentor teammates, coordinate shifts and ensure high standards of food and wine service.

As part of the Fuller’s family, you’ll enjoy training, a supportive environment, staff discounts, and access to benefits through My Fuller’s.

Qualifications

• Experience in supervising hospitality teams.
• Excellent communication and guest service skills.
• Able to train and guide new team members.
• Passion for fresh food and wines.

Responsibilities

• Lead day-to-day service in busy pub environment.
• Support training and develop team.
• Ensure high guest satisfaction and smooth operations.

Skills

Leadership

Guest service

Team training

Communication

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Jugged Hare is a traditional pub near Victoria. Maintaining a warm, authentic atmosphere and a reputation for good food, it's a popular spot with tourists staying at nearby hotels.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.