Supervisor

The Red Lion, Mayfair; City of Westminster; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips on top of hourly pay

Hotel stays discount

Healthcare plan

My Fuller’s benefits platform

Induction & training

Wagestream access

Job summary

Fuller’s is seeking a Supervisor to lead our team in a fast-paced pub/hotel environment. You’ll motivate staff, maintain excellent guest service, and mentor new teammates to uphold our high standards. A hands-on leader with a positive attitude is essential.

Join Fuller’s and contribute to an environment that values diversity, growth, and guest satisfaction. Benefits include food and drink discounts, tips, and access to My Fuller’s platform for savings and wellness options.

Qualifications

• Demonstrated ability to lead a team in a fast-paced hospitality setting.
• Strong communication and guest relation skills.
• Experience in training new staff and guiding service excellence.

Responsibilities

• Keep team spirits high and guests happy.
• Hands-on leader, positive attitude, trains new team members.

Skills

Team leadership

Communication

Training & development

Guest service

Food & wine passion

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.