Sales Assistant

Smiggle-; Dawley; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

50% store discount

Pension scheme

28+ days paid holiday

Referral program

Employee Assistance Programme

Internal training opportunities

Job summary

Smiggle in the West Midlands is looking for a Sales Assistant to join our team and help maximise store performance while delivering exceptional customer experiences in a fast-paced, fun environment.

As a Sales Assistant you will build product knowledge, communicate effectively with teammates, and support stock and deliveries while maintaining VM standards. Weekend availability and flexible rosters are required. Smiggle offers training and employee benefits to support your growth.

Qualifications

• A passionate customer advocate who goes the extra mile for every guest.
• Able to multitask and motivate the team to hit store sales and KPIs.
• Energetic and proactive with a positive attitude.

Responsibilities

• Assist customers and drive sales while delivering a fun, engaging store experience.
• Maintain store presentation, stock levels and seasonal visuals to reflect VM standards.
• Process deliveries and support stock replenishment and inventory accuracy.
• Support weekend and rostered shifts to ensure store coverage and KPI achievement.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Job no: 824953
Work type: Part time
Location: West Midlands UK
Categories: Retail - Store

Join us at our Telford Smiggle Store as a Sales Assistant!

As a Sales Assistant you will become part of the Smiggle team to help maximise store performance whilst delivering exceptional customer experiences, boost sales in a fast-paced, hands-on environment; all while playing with the products – approaching every day with an attitude of fun!

• Have strong, consistent communication with the team to work collaboratively with all team members


• Show reliability and flexibility with rostered shifts to ensure the store is supported, including weekends and support other stores where needed


• Maximise every sales opportunity to achieve brand KPIs, store ad individual sales targets


• Create a genuine and unique experience with every customer


• Maintain product knowledge and confidently communicate product features and benefits to customers


• Process new incoming deliveries in a timely and efficient manner


• Maintain appropriate stock levels on the floor to drive sales


• Maintain the VM standards to deliver the brand experience


• Maintain store presentation and housekeeping standards

Sales Assistant Benefits That Speak to You:

• Climb the Ladder:Genuine progression and internal training opportunities are within reach - your career can thrive here.


• Plan for the Future:Our pension scheme helps you secure your financial future.


• Shop Smart:Get a generous 50% store discount to grab your favourite items without breaking the bank. Retail therapy anyone?


• Referral program: Our referral program rewards you for recommending friends, making every work connection count.


• Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work-life balance.


• Employee Assistance Programme - to help support your mental health, speak to accredited counsellors via our 24/7 confidential telephone support line

At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!

Experience & skills required to become a Smiggler?

• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.


• A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs.


• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.


• Adaptable and unfazed by frequent visual changes in a high-pressure environment.


• Someone who is looking for opportunities to always learn more.

Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Sales Assistant and become a Smiggler.

We are an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All qualified applicants will be considered for employment without regard to race, religion, sex, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, age, marital status, pregnancy or maternity or any other legally protected characteristic. We welcome applications from all suitably qualified candidates and encourage a diverse range of applicants to apply.

Advertised: 03 Sep 2026 GMT Daylight Time
Applications close:

Smiggle, the world's hottest stationery brand, was born in Melbourne Australia in 2003 and is now taking over the UK!

Smiggle, the world's hottest stationery brand, was born in Melbourne Australia in 2003 and is now taking over the UK!