Supervisor

Razr Corp; Gateshead; On-site; GBP 21,000 - 27,000; Full time

Job summary

United Wholesale Grocers Limited is seeking a capable supervisor for its Gateshead retail operations. You will oversee sales floor activities, organise weekly rotas, and ensure stock availability while maintaining merchandising standards and high housekeeping. Customer service excellence and teamwork are essential.

The role requires initiative, reliability, and the ability to work quickly in a high-volume environment, with comfort coordinating with depot management and using Word/Excel as needed.

Qualifications

• Excellent work ethic, punctuality and reliability.
• Polite and friendly with customers, aware of their needs.
• Able to work independently or as part of a team and guide others.
• Strong time management to perform tasks quickly.
• Attention to detail and precision to meet targets.
• Capable of fast-paced, physically demanding work.
• Able to work to deadlines with depot management.
• Experience using MS Word and Excel is preferred.

Responsibilities

• Supervising the sales floor or checkout area and the team members.
• Organising weekly shift rotas.
• Ensuring stock availability.
• Implementing best in class merchandising.
• Maintaining high housekeeping standards.
• Providing excellent customer service.
• Supporting other departments as required.

Skills

Excellent work ethic

Customer service

Initiative

Team leadership

Time management

Attention to detail

Ability to work under speed

Confidence working with depot team

Tools

MS Word

Excel

Job description

Who we are:

United Wholesale Grocers Limited was founded in 1977 by Mr. Mohammed Ramzan. The company has over 200 employees with a turnover in excess of £220 million. We have 3 have branches, 2 in Glasgow and 1 at Gateshead in the North East of England and we are about to open a new branch in the Greater Manchester area. We are primarily a Cash & Carry Wholesale business with a wide product portfolio consisting of Beers, Wines, Spirits, Soft Drinks, Confectionary, Crisps and Snacks, Household and Grocery.

Responsibilities:

• Supervising the sales floor or checkout area and the team members
• Organising weekly shift rotas
• Ensuring stock availability
• Implementation of best in class merchandising
• High standard of housekeeping
• Excellence in customer service
• Supporting other departments as required

Skills Required:

• Excellent work ethic is required, as well as punctuality and reliability
• Great with customers and aware of their needs, while being polite and friendly at all times
• Initiative and the capability to work both independently and as part of a team to guide them
• Good time management as you will be working at speed
• Good attention to detail and careful precision to meet targets
• Able to work in a high-volume, sometimes physically challenging role
• Able to work quickly and to deadlines
• Confident working alongside the depot management team
• Experienced in the use of MS Word, and Excel are preferred