Supervisor

Wingmans Soho; City of Westminster; On-site; GBP 32,500 - 45,000; Full time

Benefits offered by this job

30% staff discounts across restaurants

Competitive hourly rate and service charge

Career growth pathways

Free meals during shifts

Job summary

Wingmans Soho is seeking a Front of House Manager to lead a dynamic team and deliver exceptional service in a fast-paced environment. You’ll be responsible for managing daily operations, supporting and developing staff, and ensuring a welcoming atmosphere for guests.

With a starting annual salary of £32,500 plus service charge potential of £45K+, Wingmans offers a fun and rewarding space to grow your career.

Join us if you're ready to embrace good vibes and great food!

Qualifications

• 2+ years of experience as Front of House Manager or similar leadership role.
• Passion for exceptional service and creating memorable guest experiences.
• Strong leadership skills to effectively manage a team.

Responsibilities

• Lead the front-of-house team to deliver exceptional service.
• Manage daily operations and ensure smooth guest seating.
• Take ownership of staff training and development.

Skills

Leadership skills

Customer service

Organizational skills

Communication skills

Job description

Front of House Manager (Supervisor) – Wingmans Soho

Starting at £32,500/annum + service charge – earn up to £45K+/annum!

Wingmans isn’t just a restaurant – it’s a destination. Renowned for our award‑winning menu, buzzing atmosphere, and unforgettable dining experiences, we bring people together over great food, good vibes, and seriously saucy times!

At Wingmans, you’re not just joining a team – you’re becoming part of a family that values passion, creativity, and excellence. Here’s what we offer:

• Top Pay: Competitive hourly rate PLUS a share of service charge.
• Flex Your Cash: Access up to 50% of your earnings before payday with Wagestream.*
• Team Perks: Enjoy 30% staff discounts across all Wingmans restaurants.
• Career Growth: Clear pathways for development and progression within our growing group.
• Leadership Development: Work alongside an exceptional management team and grow your leadership skills.
• Free Meals: Delicious food on the house during your shift.
• Supportive Team: A dynamic, close-knit team that values collaboration and fun.

What We’re Looking For:

• Proven experience as a Front of House Manager or in a similar leadership role (2+ years preferred).
• A passion for exceptional service and creating memorable guest experiences.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Organised and detail‑oriented, with a focus on maintaining high operational standards.
• Proficient in managing reservations, floor plans, and service flow during busy shifts.
• Knowledge of health and safety and food hygiene regulations.
• Excellent communication skills, with the ability to handle guest feedback and resolve issues with ease.

What You’ll Do:

• Lead and manage the front‑of‑house team to deliver exceptional service and create a welcoming atmosphere.
• Ensure the smooth running of daily operations, from guest seating to service flow.
• Take ownership of staff training, scheduling, and development, fostering a culture of growth and excellence.
• Monitor and manage guest satisfaction, resolving issues promptly and professionally.
• Collaborate with the management team to ensure consistency in quality and service standards.
• Maintain compliance with all health, safety, and operational policies.

Why Choose Us?

At Wingmans, we’re all about creating extraordinary moments – not just for our guests, but for our team too. From Wing Wednesdays to Bottomless Brunches and celebrating milestones, we know how to make work both rewarding and fun. If you’re ready to take your career to the next level in a fast‑growing, exciting environment, Wingmans is where you belong.

Get Your Wings with Wingmans!
Ready to lead a team and make every shift unforgettable? Apply now and take your place in the Wingmans family as we continue to serve up good vibes and great food!