Assistant Manager

Antica Restaurant; Bath; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Refer a friend bonus

Free meals at work

Restaurant discount

28 days holiday

Staff training program

Employee support services

Job summary

Antica Restaurant in Bath is seeking an Assistant Manager to oversee daily restaurant operations, coordinating front of house and back of house activities while delivering excellent guest service.

The role offers £32,000-£35,000 per annum plus an annual bonus, with responsibilities spanning cost control, staff scheduling, performance appraisals, and ensuring sanitation standards to maintain a first-class dining experience.

Qualifications

• Advanced English skills and communication proficiency.
• Ability to work flexible hours, including evenings and weekends.
• Strong organisational and leadership abilities.
• Excellent interpersonal and team-working skills.

Responsibilities

• Coordinate daily restaurant operations across front of house and back of house.
• Control costs and identify measures to cut waste.
• Deliver outstanding service and maximise customer satisfaction.
• Respond to customer complaints promptly and effectively.
• Organise and supervise staff schedules and shifts.
• Appraise staff performance and provide constructive feedback.
• Ensure compliance with sanitation and safety regulations.
• Promote the venue and its events to drive revenue.
• Create reports on weekly, monthly and annual revenues and expenses.

Job description

Assistant Manager £32,000-£35,000 per annum + annual bonus

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Control operational costs and identify measures to cut waste
• Deliver superior service and maximise customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality
• Organise and monitor staff schedule
• Organise and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Actively promote all the venues and its events
• Train new and current employees on proper guest service practices
• Implement policies and protocols that will maintain future restaurant operations
• Ensure a smooth closing of the venue
• Attend meeting and trainings when required

Requirements

• Advanced level of written and spoken English
• Ability to work flexible hours, including evenings and weekends
• Ability to remain calm under pressure
• Exceptional organisational and leadership skills
• Ability to work well with others with excellent interpersonal and communications skills
• Knowledge of all applicable software

Schedule

• 2 double shifts and 3 single shifts per week, 2 days off.
• Double shifts start in the morning, finishing closing the restaurant with an hour break.
• Single shift starts in the evening before the dinner service.

Benefits Include:

• Refer a friend bonus of from day 1
• Discounted health and fitness benefits
• Free meals when you’re at work,
• 30% off the bill in our restaurants for you and your loved ones
• Exclusive savings on travel, shopping, restaurants, and more
• 28 days’ holiday that include service charge
• A restaurant welfare budget allocated for healthy snacks, drinks and support during our busiest times of the year
• Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR and a five-stage management development programme,
• Access to counselling, remote GP/physio services, legal advice and more

Compensation: Competitive salary