Supervisor

The Flour Pot Bakery; Brighton; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rate

Career progression

Staff discounts on Flour Pot products

Comprehensive training and development

Free coffee on shift

Lunch on shift

Job summary

Flour Pot Bakery in Brighton/Hove is seeking a dedicated supervisor to support daily cafe operations across busy sites. You will lead front-of-house teams, ensure exceptional service, and maintain welcoming environments while upholding quality standards and safety compliance.

The role offers competitive hourly pay, opportunities for progression, staff discounts, and comprehensive training in a supportive environment.

Qualifications

• Experience in a café, bakery or hospitality supervisory role.
• Strong service orientation and team leadership.
• Excellent communication and organisational abilities.
• Level 2 Food Safety desirable.

Responsibilities

• Support the General and Assistant Manager in the day-to-day running of the store.
• Supervise, motivate, and train front-of-house team members.
• Deliver excellent customer service in line with Flour Pot standards.
• Ensure a welcoming and friendly atmosphere for all customers.
• Monitor product presentation and quality, ensuring consistent standards.
• Assist in rota amendments, daily briefings, and shift planning.
• Manage stock levels, including ordering and waste control.
• Ensure compliance with health and safety and food hygiene regulations.
• Place orders for internal and external suppliers.
• Handle customer feedback professionally and efficiently.
• Open and close the store, including cash handling and reconciliation duties.

Skills

Leadership

Communication

Organisational skills

Barista experience

Job description

Sydney Street, Brighton and Hove, BN1, UNITED KINGDOM

Job overview

The Flour Pot Bakery is an independent artisan bakery and café group based in Brighton, Hove and Worthing. Renowned for our handcrafted breads, pastries, and warm, welcoming atmosphere. We are passionate about quality, community, and sustainability. As we continue to grow, we’re looking for a dedicated and enthusiastic supervisor to support the daily operations of one of our busy cafés.

Key Responsibilities:

• Support the General and Assistant Manager in the day-to-day running of the store
• Supervise, motivate, and train front-of-house team members
• Deliver excellent customer service in line with Flour Pot standards
• Ensure a welcoming and friendly atmosphere for all customers
• Monitor product presentation and quality, ensuring consistent standards
• Assist in rota amendments, daily briefings, and shift planning
• Manage stock levels, including ordering and waste control
• Ensure compliance with health and safety and food hygiene regulations
• Place orders for both internal and external suppliers
• Handle customer feedback professionally and efficiently
• Open and close the store, including cash handling and reconciliation duties

Requirements:

• Previous experience in a café, bakery, or hospitality supervisory role
• Passion for food, coffee, and delivering exceptional service
• Strong leadership, communication, and organisational skills
• Ability to remain calm and efficient in a fast-paced environment
• Understanding of basic food safety and hygiene practices (Level 2 Food Safety desirable)
• Flexibility to work early mornings, weekends, and holidays as required
• Barista experience is a strong advantage

What We Offer:

• Competitive hourly rate
• Opportunities for career progression within a growing company
• Staff discounts on all Flour Pot products
• Supportive and inclusive work environment
• Comprehensive training and development opportunities
• Free coffee on shift and lunch whilst on shift

Screening Questions

• How many hours are you available to work each week? (16-24hrs, 20-30hrs, 30-40hrs)
• When are you available to start? (Please specify date)
• Please tell us why you would like to join The Flour Pot Team?